Create, distribute, and bill incoming orders from Enterprise customers to meet service agreements.
Serve as a direct point of contact for Enterprise customers and manage customer relations.
Leverage strong communication, analytical, and conflict resolution skills to support scheduling and customer needs.
VSC Fire & Security provides fire protection, life safety, and security solutions including suppression, detection, alarms, and sprinkler systems. Founded in 1958, the company serves customers across the Southeast with a focus on integrity, reliability, and exceptional customer service.
Provide financial counseling to patients on payment options, Medicaid eligibility, assistance programs, and self-pay responsibilities.
Analyze patient accounts and develop action plans to resolve outstanding financial obligations with empathy and professionalism.
Support patient inquiries through a financial services call center and collaborate effectively with a remote team.
This company provides patient financial counseling and support services for healthcare organizations. It fosters a patient-centered culture with a focus on empathy, collaboration, and professional development, offering a fully remote work environment.
Manage a book of global, complex customers to drive adoption and value realization through detailed analysis and joint planning.
Facilitate cross-functional collaboration to resolve technical issues and drive customer advocacy.
Act as a consultant and coach, continuously asking questions to deeply understand customer needs and ensure successful renewals.
Conga unifies commercial operations so companies run as connected, smarter businesses by aligning pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide, including more than 50% of the Fortune 100, Conga fosters a collaborative and celebratory culture where every voice is heard.
Manage non-fault motor claims from identification to recovery, maximizing cost recovery from third parties and insurers.
Use strong negotiation and communication skills to settle claims favorably while ensuring excellent customer service.
Maintain accurate records and evaluate claims for liability and quantum to determine best recovery route.
Activate Group is a UK-based company that manages the repair journey for drivers involved in road incidents, working with fleets, insurance companies, and vehicle manufacturers. With over 1,000 team members, they value a supportive culture with development opportunities and a focus on making someone's bad day better.
Handle call overflow, suspense reporting, and client relations follow-up.
Review and respond to tasks, voicemails, and emails to resolve delinquency issues.
Assist with call monitoring, escalated calls, and team meetings to improve processes.
LoanCare is a leading full-service mortgage loan subservicer delivering excellence to banks, credit unions, and homeowners. Backed by Fidelity National Financial, a Fortune 500 company, it offers a culture focused on integrity, innovation, and collaboration.
Provide efficient, courteous service to members, providers, and other customers via phone, email, and more.
Resolve routine and moderately complex inquiries about enrollment, billing, benefits, claims, and other topics.
Research inquiries, interpret policies, and ensure accurate, timely responses to meet customer satisfaction.
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association providing health insurance and related services. They value a flexible, supportive work culture and prioritize employee growth, consistently being voted one of the “Best Places to Work in PA.”
Go onsite to meet end users and understand their biggest pain points.
Identify relevant features through deep engagement with customer workflows and integrate them with Forward Deployed Engineers.
Embed with Engineering and Product teams to incorporate field insights into product offerings.
Code Metal is a leader in automated software engineering, producing provably correct code with auditable proof. Founded in 2023 with offices in Boston and San Francisco, we are funded by Accel, Salesforce Ventures, and others.