As a Care Lead, you will oversee the daily operations of our customer service, ensuring we meet the needs and expectations of our users. Responsibilities include: Operational Excellence, Team Leadership, Strategic Process Improvement, Customer-Centric Culture, and Partner Management. You will report to the COO and maintain a high-performing team, fostering a collaborative, accountable, and growth-oriented environment.
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Work remotely, build and lead your own team. No prior experience necessary, you will be fully trained. Looking for a rock star to join our squad as a Remote Manager in Training. You’ll get to work from wherever you feel most productive, soak up wisdom from pros across different time zones, and get mentored by our awesome leadership team. There’s serious potential for you to level up into a leadership role within the company as we keep growing.
$80,000–$154,000
USD/year
The Director of Client Services is a driver of execution, delivering a consistent, high quality client experience. You are responsible for proactive management, driving accountability and operational execution at all touch points for your clients. The ideal candidate supports all client related activities as well as the needs of the team in order to deliver client delight.