Remote Customer service Jobs • Problem Solving

Join as a Customer Account Manager where you will play a pivotal role in transforming the way we handle debt recovery and customer experiences with debt. Utilise your exceptional verbal and written communication skills to engage customers empathetically and negotiate optimal repayment solutions that respect their circumstances and meet our customers needs.

Promptly and professionally respond to member, client and provider questions through multiple channels, including telephone, email, fax and U.S. mail communication. Accurately communicates eligibility, benefit, claim status and payment information. Document information in the customer relationship management system. Understand the importance of adhering to regulatory requirements. Meet or exceed quality standards and call center metrics.

The Implementation Specialist plays a vital role in ensuring the successful onboarding of clients by managing projects with precision, organization, and effective communication. This role operates independently with small to mid-sized projects from start to finish, shaping processes that directly improve customer success and operational efficiency, while also serving as a key support resource for complex Enterprise-level implementations.

Transcarent Health Guides work to ensure that all of our Members have an excellent experience using our services and products. As a Health Guide, you will walk hand in hand with Transcarent Members through their healthcare journey. By serving as a concierge and a navigator, you will help each individual make the best health and financial decisions for themselves and their family.

Supports Natera’s Oncology division and provides world class service to customers consisting of medical professionals, patients and cross functional internal and external teams. Primarily consists of working with customers and sales representatives to ensure a smooth ordering process and quick reporting of results. Requires ability to work independently, multi-task, and use critical thinking skills to resolve issues in a timely manner.

The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers. IMMEDIATE NEED for Bilingual Spanish and French (Canadian dialect)/English Speaking Representatives.

The Customer Service Representative will be responsible for a variety of functions spanning our stores. This position will be supporting the Customer Service Department in providing excellent, efficient, and consistent customer support across all channels. As a member of the team, you will work in an entrepreneurial environment where we are constantly looking to learn what our customers need and to develop better ways to serve them.

You'll be the frontline ambassador of our commitment to exceptional customer service, assisting with account sign-ups or resolving in-game issues, ensuring that every customer interaction exceeds expectations. We're looking for individuals who are passionate about helping others, thrive on problem-solving, and find satisfaction in creating positive outcomes for our players.

Consulting customers on all raised questions related to our websites, working timely, speedily and effectively with customer requests. Resolving all customer issues with the goal of customer retention and promoting our websites to the customers upon opportunity while maintaining a high level of service quality.

Brightspeed is seeking a driven, creative, experienced, and energetic leader to support their life and safety customers by acting as the primary point of contact for all customer technical, operational, and escalated issues. The Operations Service Manager will also analyze customer/network outage trends to identify actionable steps to improve service performance.