As a Client Success Partner, be the friendly face and trusted voice for Flex Living's customers, creating exceptional experiences and building lasting relationships. You will respond to questions via email, phone, and chat, provide clear information, and handle concerns with proactive solutions. You'll create memorable experiences, follow up with clients, and ensure everything is on point. You'll also troubleshoot issues and collaborate with internal teams to resolve them quickly.
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As a Care Expert, your primary mission is to transform member requests into delightful experiences, being their trusted guide, providing meaningful solutions, swift responses, crystal-clear information, and helpful guidance. You'll master the French healthcare system and the needs of Alan's B2B partners, turning complex healthcare questions into simple, human experiences. You will also drive innovative Care projects tailored to your unique expertise.
As an Online Beauty Consultant, you will be responsible for addressing every client request from beauty advice to e-commerce journey support, as well as post purchase assistance and ensuring an immersive experience. You will provide care and attention to our clients by offering them a personalized and unique experience through dedicated remote channels (email/livechat/phone calls/Social Media). You will be an ambassador of the brand and will have to embody its values and DNA in all client interactions.
Approach user inquiries with an open-minded approach and ensure concerns are heard. Gather information to efficiently reach solutions through cross-collaboration. Create a lasting impression through transparent communication. Assist with Tier 1 inquiries, from account creation to gameplay, and deliver exceptional support via live chat for account management and financial transactions. Offer technical assistance to Web and Mobile app users.
The Communication Specialist for Lithia Shared Services will provide excellent customer service via phone, email, and personal communications, ensuring one contact resolution to both internal and external customers. This role requires someone to partner effectively with shared services teams, resolve customer issues regarding payment, inventory, and funding, and contribute to maintaining and improving procedures.
The Behavioral Health Call Specialist reports to Director of Behavioral Health and is a member of the Behavioral Health team. The Behavioral Health Call Specialist position involves consistent, quality customer service to both internal staff members and external patients. The call specialist will actively manage each call by taking ownership of it to enhance the customer experience and build relationships.
In this role, you will provide customer support to riders and the entire urban community, putting yourself in their shoes and working with them to problem solve and fix customer issues. You will also be the voice of Lime on Lime’s social media channels interacting and problem solving with customers. If you have a passion for providing exceptional customer service and are a collaborator by nature that is results oriented, this is the role for you.
Get in on the ground floor of a dynamic support team! This role is client-facing, working to grow our field support function by supporting life insurance sales through agents and their carriers across the Unites States. As a member of this key team, you will aid in responding to and resolving inquiries from our partners. You will play an important role in supporting, communicating with, and assisting clients while responding to queries and software issues.
As a Spécialiste Support Pilotage et Comptabilité, you will be an expert in the field and platform. You will be the primary point of contact for our client base, helping them leverage Pennylane for their accounting and financial management. You will be at the heart of the customer experience, enabling clients and their accountants to harness the full power of Pennylane to drive growth.
You will communicate primarily via our live-chat app, to screen patients remotely and provide teletriage services, appropriately escalating appointments to our online veterinarians. You will also offer pre & post appointment support to both our veterinary partners and pet parents in our general support channel.