Customer Support Agent

Social Discovery Group πŸŒπŸ€πŸ”

Benefits

6w PTO

Job Description

Consulting our customers on all raised questions related to our websites. Working timely, speedily and effectively with customer requests. Resolving all customer issues with the goal of customer retention. Promoting our websites to the customers upon opportunity. Maintaining a high level of service quality. A convenient 2 days on then 2 days off shift from 10AM - 10PM UTC-5. REMOTE OPPORTUNITY to work full time. Vacation 28 calendar days per year and 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave. Bonuses up to $5000 for recommending successful applicants for positions in the company. Full payment for professional training, international conferences and meetings. Corporate discount for English lessons. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children). The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations.

About Social Discovery Group

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users.

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