Transcarent

7 open remote positions

Transcarent is the One Place for Health and Care, bringing medical, pharmacy, and point solutions together. More than 1,700 employers and health plans rely on them to provide information, guidance, and care, empowering health consumers with more choice and access to higher-quality care.

Salary Distribution 7 of 7 jobs

PTO Distribution 2 of 7 jobs

3w
Min
3w
25th
3w
Median
3w
75th
3w
Max

Benefits Overview 7 of 7 jobs

401(k) (7) Dental (7) Disability Insurance (7) Life Insurance (7) Medical (7) Vision (7) PTO (5) Supplemental Insurance (4) Mental Health (3) Wellness (3) Holidays (1)

Open Positions

$64,000–$64,000/yr

  • Review, identify and analyze root cause for all escalated service requests; continuously improve based on analysis within delivery teams.
  • Focus on developing proactive solutions to avoid common issues within escalation process.
  • Own escalated cases received from various channels including: complaint review requests received from the customer, live HAC escalations, and negative NPS survey responses.