New Intake Coordinator
Benefits
2000w PTO
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Responsibilities:
- Accountable for engaging, educating, and qualifying new and existing members.
- Converting leads into users of the care experiences offered to the Members.
- Offering member guidance, including verification of benefits.
Requirements:
- 1 year of experience in a customer service and/or sales call center role.
- Strong critical thinking and problem-solving skills.
- Strong administrative/technical skills.
Work Environment:
- Are available to work a Monday-Friday shift, from 12:30pm-9:00pm CST.
- Adjust shift/scheduling based on the needs of the organization.
- A designated, distraction-free home office space with ability to hard wire connect to high-speed internet.
Transcarent
Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.