Remote Customer service Jobs • Communication Skills

We are seeking a Senior Customer Success Coordinator to join our team in India, supporting customers in the Asia and ANZ Regions. Fluency in English/Hindi is essential. You will provide operational management of customers’ EcoVadis programs, working with Account Managers to ensure effective implementation of the EcoVadis solution. Responsibilities include platform demonstrations, program reports, buyer trainings, and building customer advocacy.

The Customer Service Representative plays a vital role in managing increased customer inquiries during our busy “super bowl” season (September 2025-January 2026), ensuring a smooth and positive customer experience. Your impact is significant, as you help maintain high customer satisfaction and loyalty, directly contributing to Petite Plume’s success.

As a Trust and Safety Incident Operations Specialist, you will be the utmost partner to our customers and pros, fully understanding their concerns and acting diligently to reach an agreed upon outcome while handling challenging situations that require sound judgement, resilience, and discretion to positively impact the user experience and strengthen trust in the brand.

Manage a team of Customer Experience Associates for a fast-growing NYC-based custom apparel start-up. As a member of the Customer Experience leadership team, you’ll be a driving force behind moving our Customer Experience team forward by setting and tracking metrics. Unlike some companies where the Customer Experience team mostly talks to people with problems, Fresh Print's team is more focused on sales enablement.

Respond to member/customer requests for emergency road service in a call center environment, providing basic information and communicating with service providers. You can make a difference by helping our members during stressful situations by providing superior customer service, responding to a high volume of requests, and analyzing member accounts to determine beneficial products and services.

The Customer Service Representative plays a vital role in supporting the Account Manager with the daily execution and coordination of accounts, ensuring shipments are tracked, documented, and delivered according to service expectations. Acting as the primary liaison between carriers, suppliers, and internal teams, the CSR ensures timely pickups and deliveries.

As a Call Center Representative, you will be a vital member of our Customer Care team. You'll handle incoming phone inquiries, providing timely and professional assistance to shareholders. Interacting with shareowners and the investment community, you'll address inquiries ranging from simple to complex, supporting share positions held at EQ by Equiniti.

This position involves handling inbound customer inquiries, reaching out to providers and members, and offering program support for contract members. It also includes providing technical and administrative support for various contracts, including internal applications and tools. The role requires ensuring high customer satisfaction through effective communication and problem-solving.

Manage MENA customers, proactively drive adoption and retention, and build relationships to ensure maximum impact. Work with Customer Success Managers and Account Directors as the primary partner contact; orchestrate efforts to keep adoption and usage high while driving value recognition. Provide best use cases and consulting to help partners use our products effectively.

You will deliver high-quality customer training to end users of Zenoti systems, develop standardized instructional materials and training curriculum, and work with customers to identify training needs, deliver customer training plans, and be a product knowledge expert, remaining up to date with product knowledge, business flow, sales process and market dynamics.