Remote Customer service Jobs · Communication Skills

• Deliver efficient support across email and chat, ensuring a customer-centric experience.
• Collaborate with internal teams to resolve issues and identify improvement opportunities.
• Take ownership of specialized areas and mentor junior colleagues.

Be a key part of Archive's front line as a Customer Experience Specialist, the human connection between their customers and their experience with branded resale. You’ll resolve issues with empathy and accuracy, ensure timely responses, and help deliver the high standard of service that turns one-time buyers into loyal advocates.

As a Residential Support Representative, you are a crucial part of the Allegion team. You will drive consumer loyalty for the Security business through exceptional customer service, warranty support, pre-purchase support, technical support, and issue resolution. This role will portray a positive image for the company by providing superior customer service and accurately addressing all customer inquiries in a professional and courteous manner.

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts, including handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. The hours of operation are Monday-Friday, 7AM-7PM CST (no weekends).

We're looking for motivated individuals to join our team as a Remote Customer Service Associate. This is an entry-level role that includes comprehensive on-the-job training. A minimum 9-month commitment is required. Manage inbound and outbound customer calls, handle inquiries and provide appropriate solutions, accurately document interactions and follow company scripts and maintain professionalism and a distraction-free workspace.

The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written inquiries and performs basic administrative, clerical, operational, customer support, and computational tasks. They address customer needs, resolve issues, educate members, record details of interactions, and escalate unresolved grievances. Decisions are limited to defined parameters, working under close supervision and established guidelines.

The Thought Industries Support Operations team is seeking an experienced Tier 2 Technical Support Agent to provide technical support and assistance to our customers via our Zendesk ticketing system. As a Tier 2 Technical Support Agent, you will be responsible for addressing and responding to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance.

Maintain client benefits websites, documenting and executing benefits related processes, and offering support to the client and to the bswift service center. Responsibilities include helping manage and providing technical guidance through the implementation of new client Web sites, continually updating sites as requirements change, and testing client sites for quality assurance.

As an Outreach Specialist I , reporting to Supervisor, Outreach , you will be a trusted go-to resource who helps get members engaged with Transcarent and enrolled in targeted programs. You’ll have the opportunity to help members get the right care at the right time. A successful candidate will be effective at properly educating members on the benefits of Transcarent services while delivering a high quality member experience.

Work with higher education clients, focusing on supporting customers who have implemented Canvas and providing exceptional customer service to maintain strong relationships. Manage existing accounts and position Instructure to capture additional market share through a solutions oriented approach, participating in efforts to retain and help grow the account to increase the market presence of Instructure.