Remote Customer service Jobs • Communication Skills

Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company’s health insurance options. Work with existing customers to answer and resolve basic administrative and billing questions. Ensure that customer inquiries are responded to quickly and thoroughly. Contribute daily to the Support team’s mission to delight our customers and help eliminate the fear of purchasing and using health insurance.

We’re looking for motivated individuals to join our team as a Remote Customer Service Associate. This is an entry-level role that includes comprehensive on-the-job training. A minimum 9-month commitment is required. Responsibilities include managing inbound and outbound customer calls, handling inquiries and providing appropriate solutions, accurately documenting interactions and following company scripts.

As Vanta’s Customer Success Manager, Enterprise, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. You will combine your customer-centric approach with expertise in Vanta's products and security best practices, contributing to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business.

This position allows you to earn an incredible living without sacrificing your family life. You’ll have the flexibility to choose your working hours when it’s convenient for YOU and your family. We’re looking for enthusiastic individuals to assist existing and prospective clients working with multiple clients through-out the day providing outstanding service and product knowledge.

As an Implementation Specialist at Secureframe, you will own the onboarding experience for our small-to-mid-sized (SMB) customers, guiding them through the implementation process. You’ll ensure they understand how to configure and adopt the platform, and set them up for long-term success. This customer-facing role requires excellent English communication skills and the ability to manage multiple customer projects simultaneously.