Remote Customer service Jobs • Customer Care

Assist passengers primarily via phone, managing flight bookings, changes, and cancellations. Provide information on flight schedules, pricing, and services, handling customer queries with empathy and professionalism. Use ticketing systems and internal tools effectively to ensure customer satisfaction.

Assist passengers primarily via chat and occasionally via phone, manage flight bookings, changes, and cancellations, provide information on flight schedules, pricing, and services and handle customer queries with empathy and professionalism using ticketing systems and internal tools effectively.