Seeking a highly motivated and skilled Account Manager Team Lead to oversee the Account Managers team at Doola. Responsible for ensuring that client inquiries are addressed promptly and effectively, maintaining a high level of client satisfaction, and guiding team to deliver exceptional service. Requires strong leadership, a deep understanding of client management, and the ability to thrive in a fast-paced, dynamic environment.
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Actively interact with the community through various platforms to help community members answer questions. Manage and build upon relationships with partners. Collect and analyze community feedback to provide actionable insights to internal teams. Work closely with marketing, product, and support teams to deploy cross-functional community initiatives.