We are seeking a Renewals Agent to support our Customer Success Managers in managing and reviewing customers’ annual agreements. This role involves administrative tasks, data management and collaboration with internal teams to ensure smooth renewal processes. Responsibilities include manage data, coordinate with Customer Success Managers and manage a ticket queue of customer queries.

Join PolicyFly as a Customer Success Associate, delivering a best-in-class experience to clients and their insurance agents. Responsibilities include understanding customer configurations, documenting user-experience, exploring support workflows, managing customer meetings, and more to drive success and growth on the platform.

Join North American Dental Group's Revenue Cycle Department as an Insurance Verification Specialist! You will accurately enter data, verify insurance coverage, build insurance groups, resolve errors, and reconcile numbers between systems. We need someone with a high school diploma, MS Office experience, and preferably 2 years of medical/dental insurance experience.

Deliver high-quality service to clients by managing attendance, recording, and transcription requests to high standards in line with client requirements. Support service delivery excellence and customer satisfaction within Court Reporting. Serve as the main point of contact for internal and external queries within the team, handling necessary administrative functions.

The Service Quality Improvement Specialist transforms data into actionable insights to enhance the member experience, quality of care, and service excellence. This role helps leaders understand member feedback, assess operational performance, and identify opportunities for scalable improvements, thriving in a fast-paced environment.