Granicus

The Senior Segment Marketing Manager will lead the strategy, execution, and optimization of integrated marketing campaigns for Granicus’ Government Experience Cloud, targeting key North American local government segments. You will be responsible for turning strategy into action, delivering the right message to the right stakeholders, and driving pipeline and bookings targets through close collaboration with sales, product marketing, content, digital, operations, and design teams.

Support digital campaign execution for public sector clients across Granicus’ suite of digital products, with a focus on email, social media, SMS, and websites. Draft and send content for clients’ email, SMS, social media, and web-based campaigns aligned to best practices. Participate in developing, delivering, and managing technical solutions to support outreach requirements and maintain proactive approaches to projects.

Collaborate with 3rd party tax service providers on tax provision and compliance tasks, including federal, state and international tax. Manage the sales and use tax compliance process through Avalara and NetSuite Avatax for US and Canada. Manage a small team, providing effective management and communication to ensure the team is performing optimally.

The Senior Infrastructure Engineer for Enterprise Storage is part of the Infrastructure Engineering team at Granicus, supporting and maintaining infrastructure hardware, software, and critical systems with a focus on security, availability, and scalability.

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. As a consultant, you will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities.

As a Product Manager, you’ll drive execution across agile teams by translating vision into actionable plans and managing a well-prioritized Jira backlog across multiple value streams. You’ll ensure delivery of high-impact features by balancing competing priorities, aligning cross-functional teams, and applying data-driven decision-making. You’ll also oversee the development of complex, large-scale technical products, ensuring they meet market needs and business goals—especially in the realm of digital tools and automation technologies.

The Data & Insights Consultant will operationalize, analyze, and measure the performance of digital campaigns and user journeys across multi-channel communications. This role turns complex data into clear, actionable insights that drive strategic decision-making for clients. The consultant will analyze qualitative and quantitative data to assess campaign performance and audience behavior, building custom reports and dashboards to communicate insights.

Develop, implement, and manage digital campaigns across various platforms. Execute strategy for paid search, social media, display, and other paid media campaigns. Interact with clients as needed and provide digital marketing strategy and consultation. Assist in generating monthly performance reports and ensure correct UTMs are applied to all paid campaigns.

Join Granicus as a Site Reliability Engineer! You will be pivotal in ensuring the reliability, scalability, and performance of our services, leading efforts in building and maintaining a robust infrastructure, automating processes, and guiding the team to implement best practices in site reliability. This role involves on-call production support, monitoring systems, automating processes, incident management, and collaboration with software engineers.

As a Senior Advisor, you’ll lead “Art of the Possible” and Vision Demonstrations that are critical to helping public agencies visualize transformation—before a formal solution design is even on the table. You will serve as a thought partner to account executives and product marketing, shaping early-stage opportunity direction and ensuring our solution messaging lands with clarity, relevance, and confidence.

Join our dynamic IT team as a Mid-Level Site Reliability Engineer (SRE 2). Ensure the reliability, availability, and performance of our services. Troubleshoot incidents, automate processes, and collaborate with software engineers to enhance system performance. Implement security best practices to protect our systems and data.

The Experience Partner 2 manages a portfolio of mid-tier clients across the full customer lifecycle, participating in pre-sales discovery, leading implementation coordination, and ensuring long-term client success through strategic engagement and growth planning. This role requires a balance of consultative client management and cross functional collaboration.

This customer-facing role focuses on providing expertise and strategic consulting to Simpleview’s search engine optimization (SEO) clients. Focus on growing traffic and conversions through SEO and conversion rate optimization (CRO), strong content recommendations, and site navigation, while providing guidance in paid media and other digital marketing campaigns. Support clients by understanding their digital marketing objectives, conducting research and analysis, monitoring performance and providing recommendations to improve website traffic and meet client goals.

The Digital Content Writer plays a pivotal role in shaping and delivering compelling editorial content for Destination Marketing Organizations (DMOs) through a network of talented freelance writers. Collaborating closely with these writers, the Digital Content Writer ensures the seamless production and timely delivery of diverse content formats such as blog posts and website copy.

Serve as a customer focused leader to implement products and solutions that require a higher level of technical knowledge for new and existing clients. You will lead and manage multiple Granicus technical product implementations, advocate for best practices, and maintain project plans.

Shape the future of Granicus products as a Director of Product Management, leading a high-performing team to strengthen democracy, enhance citizen engagement, and increase government transparency. Translate the long-term vision into actionable product strategies, mentor Product Management professionals, and drive innovation across the suite of solutions, working cross-functionally to deliver products that delight users and drive measurable impact.

Work with a CMS Lead Developer to complete client contracts and projects, create CMS admin tools and widgets, and test completed work. Manage timelines, update project notes, and maintain open communication. Contribute to the development and maintenance of starter templates and component libraries. Follow company code standards and provide timely delivery.