Granicus

Lead the strategy, execution, and optimization of integrated marketing campaigns. Own the marketing strategy —campaigns, events, media partnerships, and budget management—while collaborating with sales, business development, customer success, and other internal teams to drive pipeline and bookings. A successful candidate will have deep expertise in marketing within these verticals, strong leadership and collaboration skills, and an ability to find data-driven insights that drive revenue growth.

Granicus' Swagit Productions team is hiring a Video Producer for our remote team in Costa Rica. The video producer's primary responsibility is to ensure the production of high-quality video content for Public Sector customers. In addition to core responsibilities related to video direction, candidates will be expected to take on additional duties as required by the business.

Granicus is seeking a Customer Success Consultant to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients' business outcomes. As a committed client navigator you will be guiding customers on a strategic journey of success. Strong candidates will have experience in nurturing clients in an agency, public-sector or software organization.

The Software Engineer three role at Granicus is for developers early in their careers who are looking for a fun, supportive, and fast-paced environment to grow their skills and contribute code to production systems. The Software Engineer three role will be expected to take on leadership roles in the maintenance of automation test suites, and they will be tasked to work on production code. All Granicus Software Engineers are expected to contribute to the broader Granicus technology organization in the deployment and support of these applications in higher environments.

As a Quality Engineer 2 at Granicus, you'll contribute to the quality of multiple software platforms, executing on quality initiatives throughout the entire testing lifecycle. Responsibilities include test case creation, manual testing, defect analysis, and status reporting. Experience with automated testing is highly desirable in this role.

This Project Manager role lives within the project management arm of the Granicus’Short Term Rental Solutions (STRS)Implementation Team and is a key member of the Implementation Services (IS) team. As a Project Manager, you’ll be key partner in the successful rollout of projects across our customer base. This role is perfect for an individual with a passion for helping customers reach their strategic objectives.

The Enterprise Account Executive generates subscription sales for our Granicus Experience Cloud offering helping state agencies and programs digitize the interaction between government and its constituents. The ideal candidate will support our growth with existing and net new logo accounts in the west region. Join us to make a difference for the company and, most importantly, for our customers.

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. As a consultant, you will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities.

As a Senior Customer Success Consultant, you will guide customers on a strategic journey of success, focusing on the deep adoption of Granicus' SaaS solutions. This role involves nurturing clients, driving data-driven decisions, and translating technology capabilities into client benefits. The ideal candidate will thrive in a collaborative, fast-paced environment and be passionate about delivering world-class service to government agencies at the Federal, State, or Local level.

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. You will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities.

Drive revenue growth within the tourism segment by identifying, educating, and engaging prospective and current clients, including destination marketing/management organisations, chambers of commerce, and other travel/tourism-related organisations, using consultative and insight-driven selling techniques. Prospecting & Pipeline Management to foster market expansion. Collaboration with Marketing Team on lead nurturing. Set up and deliver presentations using software demonstrations that are tailored to marketing and travel organization needs.

The National Sales Director is responsible for managing a team of enterprise account executives charged with sales to State prospects and customers. You'll accomplish sales human resource objectives by recruiting, selecting, orienting, training, and coaching employees. You will also maintain and expand customer base by counseling enterprise account executives through account planning exercises and execution.

The Communications Coordinator will support key message development, evaluation of current customer content and identification of optimization opportunities. They will support efforts to develop, deliver and manage customers’ account configuration solutions to support outreach requirements for segmentation and personalization, aligned to reporting needs. Coordinators support the development of email campaign plans, A/B testing, campaign building, segmentation, and outreach tracking strategies.

Posting Revenue and deferred Revenue Journal entries. Assist with Revenue Reviews each Month End and prepare Revenue Reporting for ELT/Board of Directors. Assist in month end close activities and with various accounting activities for the integration of acquired companies. Perform monthly balance sheet reconciliations and have knowledge of GAAP Revenue Accounting Standards

Oversee and execute comprehensive month-end close tasks, including posting revenue and deferred revenue journal entries. Conduct detailed monthly revenue reviews, ensuring accuracy and compliance with GAAP revenue accounting standards. Prepare sophisticated revenue reports for the Executive Leadership Team (ELT) and Board of Directors. Maintain and apply in-depth knowledge of GAAP revenue accounting standards.

Responsible for all aspects of the software development lifecycle, including the design, development, maintenance, unit testing and support of all assigned products and custom development solutions. This role will develop the necessary frontend and backend application modules necessary to meet projects objectives, or products roadmaps. The developer will be responsible for troubleshooting and on-going development of existing applications in addition to new development.