Drive our CS organization's operational excellence and scalability for 3 months. This role is designed for individuals who thrive on process optimization, data analytics, and technology enablement to improve customer success outcomes. Oversee CS tooling, automation, and analytics, ensuring the seamless integration of platforms, data accuracy, and efficiency across workflows.

This position is for a Channels Operations Onboarding Manager to oversee the end-to-end onboarding process for WhatsApp, ensuring a seamless experience for customers and strengthening relations with Meta, working closely with internal and external strategic partners.

As a Business Operations Associate, you will report to the Director of Business Operations and adapt to various projects and initiatives that advance strategic objectives. You’ll drive operational excellence and organizational alignment, ensuring teams remain agile and focused. You'll help bridge diverse domains, ensuring coordination and strategic alignment across all DS&S operations.

As a Business Operations Manager you’ll report to the Sr. Director of Business Operations and will serve as the analytical backbone to multiple organizations at Pair Team. You’ll be responsible for generating insights, implementing new initiatives, and enabling the organization to achieve Pair Team’s ambitious growth targets.