Remote Operations management Jobs • Tableau

Passport is looking for a problem solver and positive thinker who brings a detail-oriented, data-driven mindset while maintaining a collaborative, upbeat attitude. This role involves handling vendor and carrier inquiries, investigating parcel issues, analyzing operational reports, and supporting process improvements. This person must communicate clearly, stay focused under pressure, and adapt quickly to new tools and workflows.

Seeking a data-driven Director to lead and manage 3rd party vendors for Pano Intelligence Centers in India and the Philippines. This leader will oversee the delivery of actionable intelligence to our customers, combining strategic leadership with analytical expertise to drive customer satisfaction, streamline operations, and generate measurable business impact.

You'll be responsible for working with the senior management team defining and executing the support strategy while championing innovative approaches to our customers' experiences. This role combines strategic vision with operational excellence to deliver world-class support experiences that drive customer satisfaction, retention, and business growth.