The Order Management Specialist will support Kiddom’s print fulfillment process, working directly with school customers to ensure large, complex orders are accurate and complete. You will intake and organize bulk orders, interface with customer contacts to confirm details, and collaborate with internal teams to prepare and submit orders to print vendors. You will track the status of orders and update systems like NetSuite.

The Operations Manager will improve operational efficiency, design scalable business processes, and leverage SaaS tools to optimize workflows. This role will support financial modeling and analysis, ensuring data-driven decision-making across the organization. This is a cross-functional role that requires analytical skills and problem-solving abilities.