Remote Operations management Jobs • SQL

Assist the manager by providing leadership and direction to assigned analysts on the ROPS special projects and analytics team; lead the execution of strategic initiatives, process re-design, analytical report development, and special projects; provide teammate supervision and customer service; participate in special projects; perform root cause analysis on large amounts of datasets and create detailed reports.

We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team, overseeing the group that helps people find a therapist and manage their appointments throughout their care journey. This leader will manage a growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You'll work closely with teams across Rula to improve how we support patients.

This role owns the engine that powers Better Health's growth, focusing on funnel conversion, GTM alignment, and revenue accountability. The Revenue Operations Lead will diagnose leaks, streamline handoffs, and design AI-enabled workflows that create measurable revenue lift, partnering with Marketing, Enrollment, and Revenue Cycle Management (RCM). This is a high-impact role for someone who thrives on driving impactful efficiency and scale.

As an Operations Associate, you will play a pivotal role in the Account Operations team, focusing on developing and maintaining relationships with clients for our Revenue-Cycle Management business arm. You will work across the organization to define critical business processes, ensuring efficient execution and a seamless client onboarding process and driving business metrics.

As the primary point of accountability for facility performance, you’ll balance boots-on-the-ground execution with analytical decision-making, moving seamlessly between site visits, vendor negotiations, and revenue optimization models. Your role will require you to be proactive in solving problems before they escalate, resourceful in managing competing priorities, and data-driven in shaping strategy.

As our Operations Specialist - Execution & Enablement, you will contribute to our operational excellence across dLocal's Payins network. You'll manage relationships with financial partners to boost approval rates, reduce costs, and lower latency. This cross-functional role involves collaborating with internal teams to accelerate merchant go-lives and ensure continuous operational improvements.

You will drive and analyze key business processes within both CFO Services and COO Services at Pilot. You will support team leads in Consulting Services as well as other senior stakeholders across various verticals within Pilot to deliver analytic insights that ensure efficient day to day processes and support strategic decision-making. You will be expected to own key operational processes, identify process weaknesses, and drive scalable solutions.