Own the architecture and design of reconciliation processes across SEPA, SWIFT, and card payment flows, driving automation and data quality.
Build and automate vendor and regulatory reports, ensuring they reconcile with underlying datasets.
Act as the internal subject-matter authority on reconciliation data and tooling, driving process improvement autonomously.
Finom is a European tech startup developing an all-in-one financial B2B solution that integrates banking, accounting, financial management, and invoicing. They recently closed a €115 million Series C round, bringing total funding to approximately $346 million, and they foster a start-up culture focused on innovation and employee empowerment.
Own the communications platform stack end to end, including Customer.io, Front, Dialpad, and production AI agents.
Work across Salesforce, SQL, n8n automation, and APIs to integrate and optimize business operations.
Drive quality and rollout for customer-facing communications, ensuring AI systems are production-ready.
Pathpoint builds and runs production systems for quoting, binding, and servicing E&S insurance for over 25,000 agencies nationwide. They are an early-stage, remote-first company with a culture focused on ownership, accountability, and solving hard problems.
Provide operational insight through dashboards and diagnostic analysis to drive decisions.
Own system configurations and partner with engineering to scale operations.
Drive process improvement and AI automation from problem definition to rollout.
Bestow is a leading vertical technology platform modernizing life insurance distribution for carriers. The team of 160 operates with high trust and real ownership, backed by investors like Goldman Sachs.
Own operations across the full customer lifecycle: funnel, systems, deals, and post-sale motion.
Run deal desk, forecasting, incentive compensation, and data management with a hands-on approach.
Design and build AI-enabled automations to carry repeatable work and escalate only where judgment is needed.
Spreedly is the world's leading Open Payments Platform, providing infrastructure to connect to any payment gateway through a single API. Founded in 2007, the company has a culture of transparency, collaboration, and self-driven leadership with a diverse team.
You will use data-driven insights to staff customer operations and service teams, performing in-depth analysis and creating dashboards.
You will compile reports for senior stakeholders and manage incident response as part of a rota.
You will conduct deep dives to optimize workforce allocation and ensure efficient routing.
Monzo is a digital bank on a mission to make money work for everyone, offering innovative banking products from personal accounts to investments. They have a long history of award-winning customer service and a diverse, inclusive culture with hundreds of employees.
Investigate billing discrepancies, artificially inflated traffic, and fraud using data analysis.
Negotiate and resolve disputes with customers and carriers, building data-backed cases.
Own the end-to-end lifecycle of disputes and create dashboards to track key metrics.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Process daily incoming and outgoing ACATS transfers within industry timelines, validating client information and asset eligibility.
Handle communications with contra firms, transfer agents, and partner brokers to coordinate on rejections and documentation.
Partner with engineering to automate daily self-clearing workflows and drive continuous operational improvement.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. With a diverse team of 400+ globally distributed members and $400 million in funding from top-tier investors, we are committed to open-source contributions and fostering a vibrant community.
You own requirements translation and document specs for teams.
You run delivery end to end, track timelines, and surface slippage.
You serve as account owner for counsel relationships and build repeatable workflows.
We are an AI claims agent that helps consumers get paid for corporate violations like data breaches, privacy violations, and antitrust. We have processed 65,000+ claims with projected consumer recovery of $75M+, and we pride ourselves on ethics, resilience, and humanity.
Lead the end-to-end operational strategy to maximize delivery KPIs across email, SMS, and digital messaging channels.
Drive the rollout of RCS and emerging message verticals through carrier approval and vendor coordination.
Manage vendor relationships, optimize pricing, and protect compliance boundaries with TCPA and 10DLC regulations.
TrueML is a mission-driven financial software company that creates better customer experiences for distressed borrowers using machine learning. The team includes inspired data scientists, financial services experts, and customer experience fanatics building technology to serve people.
Design, own, and evolve the systems that power sales, success, and marketing teams.
Increase productivity through automation, AI, and process improvement.
Work cross-functionally to keep leaders aligned and make data-informed decisions.
Linear builds the product development system for teams and agents. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies and is a profitable, remote-first team distributed across North America, Europe, and Australia.