Design, extend, and scale the Customer Success operating infrastructure, integrating Planhat, Snowflake, Salesforce, and BI systems.
Design and execute personalized, data-driven customer engagement campaigns in Planhat, improving adoption, satisfaction, and retention.
Build and maintain customer data pipelines and integrations across product telemetry, CRM, and CS engagement platforms.
Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. They are backed by Insight Partners and Andreessen Horowitz and have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.
Own and evolve fraud strategy across sportsbook products.
Lead, develop, and scale a team of Fraud Agents and Investigators.
Monitor fraud health metrics, financial impact, and operational performance.
Fanatics is building a leading global digital sports platform, maximizing the presence and reach for sports partners globally. They have over 22,000 employees committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Coordinate cross-functional initiatives across product applications, data flows, and lifecycle activities.
Partner with product teams to ensure accurate and timely data implementation.
Administer Azure DevOps, maintain tool configurations, and manage user access.
PSG, an EPIC-owned company, focuses on helping clients navigate drug management challenges through pharmacy intelligence and technology solutions. PSG has over 60 offices and 3,000 employees nationwide and fosters a 50/50 culture between producers and the rest of the business.
Motivate, coach, and develop professional individual contributors and supervisors who support the customer experience at Rover.
Partner with workforce management at both Rover and BPO partner sites teams to organize, prioritize and schedule work assignments to meet business needs.
Review customer contacts and identify ways to improve the customer experience, as well as own escalated customer contacts and resolve them.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, they are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. They were named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.
Own capacity planning and staffing strategy end-to-end, building sophisticated data-driven models and translating outputs into strategic recommendations.
Partner directly with the commercial team to model staffing and P&L implications for new deals and conduct workforce economic analyses.
Pull and analyze large datasets using SQL and Python/R independently, building reusable modeling frameworks and owning executive presentation materials.
Wheel provides a platform and strategies for innovative companies to deliver high-quality virtual care at scale through configurable programs, a consumer interface, and a clinician network. The company offers a Total Rewards Program and is committed to a diverse team based on merit, competence, and performance.
Support the end-to-end design and evolution of Provider Operations workflows to standardize work across the Provider Growth organization.
Define and lead high-impact, cross-functional initiatives, setting direction and aligning stakeholders to ensure scalable implementation.
Partner cross-functionally to translate operational needs into scalable system and tooling improvements, acting as a bridge between frontline workflows and technical solutions.
Blink Health builds products to make prescriptions accessible and affordable, specifically through its BlinkRx and Quick Save platforms that streamline the prescription supply chain. It is a fast-growing, highly collaborative team of builders and operators focused on innovation in the healthcare technology space.
Own reporting on unit economics and physician productivity while identifying cost optimization opportunities.
Collaborate with Clinical Operations and Strategic Finance teams to generate data-driven insights through hypothesis formulation and testing.
Support supply and demand forecasting and the execution of strategic initiatives by enhancing internal tools and processes.
Imagen Technologies is building an AI-enabled teleradiology practice focused on reducing diagnostic error and enhancing radiologist capabilities through in-house AI solutions. The company is a rapidly growing, remote-first organization backed by significant funding, operating across numerous states and serving millions of patients.
Structure ambiguous problems, quantify impact, identify root causes, and build sequenced action plans, making crisp recommendations.
Own strategic programs end-to-end from problem definition through execution, working across engineering, product, operations, and revenue teams.
Launch and lead new teams by defining the mission, hiring, building processes, and developing leaders to create lasting, self-sustaining operations.
Check makes paying people simple by providing embedded payroll infrastructure, redefining how people get paid and enabling partners to build and scale payroll businesses. The company is a growing, distributed team passionate about solving complex problems through creative thinking and ignoring conventional role boundaries to simplify payroll.
Serve as the primary escalation point for complex Medical Bill Review issues, diagnosing operational problems and collaborating with vendors to resolve root causes.
Monitor business dashboards to identify adverse trends, recommend workflow enhancements, and document issues to support continuous operational improvement.
Lead cross-functional projects such as regulatory audit responses and reconsideration efforts, while coordinating with IT, finance, and vendors on technical fixes and process adjustments.
Berkley Medical Management Solutions provides managed-care services for workers' compensation cases, combining clinical practices, return-to-work strategies, and robust software for seamless case management. It is part of W.R. Berkley Corporation, starting in 2014 with a focus on innovative technology and professional services to deliver reliable results.
Launch and manage global driver testing programs, translating high-level strategy into executable plans across geographies.
Hire, train, and lead a full-time Driver Operations team while managing an international fleet of vehicles.
Partner with Product and Engineering to design test plans, execute programs, and deliver high-quality, actionable feedback to support continuous software improvement.
Mapbox is the leading real-time location platform that provides tools for powering navigation and creating customized location-based experiences. It is a company with over 4 million registered developers, emphasizing flexibility, security, privacy compliance, and a culture that values teaching, learning, and diversity.