Remote Operations management Jobs • Compliance

As the Regional Health & Safety Coordinator for LATAM, you will play a key role in implementing Twilio’s global Health and Safety strategy across the region. Reporting to the Director of Safety and Security Services, you’ll ensure that all LATAM offices and remote environments operate safely, comply with local regulations, and align with Twilio’s global standards. This role combines strategic leadership and hands-on execution to strengthen safety culture and standardize processes.

We're looking for a dynamic leader to guide our Claims team toward excellence ensuring performance goals, service levels, and quality standards are consistently met. You'll promote a culture of collaboration and continuous improvement while working remotely reporting to the Director of Unemployment Claims.

We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams. You will champion initiatives such as optimizing user on-boarding, supporting targeted marketing campaigns, and resolving user incidents swiftly.

Drive organizational efficiency, ensuring that record keeping, process documentation, financial operations, compliance, and contractual obligations are executed seamlessly. This role requires exceptional attention to detail, proactive management of systems and processes, and strong cross-functional communication to keep administrative components of the business operating smoothly.

Join our award-winning team and work with the best as a Coding Staff Manager, providing management including coordinating a successful onboarding experience, communicating best practices, defining expectations, and communicating project requirements. Being a strong communicator is key to success, with the ability to build relationships with the team and foster engagement.

This is a strategic leadership role accountable for shaping and scaling the global workplace experience across geographies and working models—office, hybrid, and remote. You’ll lead a growing team of Workplace Managers and Specialists, steering compliance, innovation, major projects, and employee-centric experiences during a key phase of organisational growth.

The Assistant Manager, Servicing Recoveries role leads day-to-day operations, oversees staff performance, compliance, and quality standards. This role manages frontline agents and Senior SMEs, ensures SLA adherence, and manages escalations for complex or high-risk cases. They partner with department leadership to drive process improvements, maintain regulatory compliance, and support team development.

We’re looking for someone who blends financial acumen with operational drive — a hands-on operator who can partner with Operations Team, COO & Leadership to run the business side of Alpen Labs as we scale from Seed to Series A. You’ll bring the discipline of finance and the adaptability of a startup generalist to build scalable systems for decision-making, reporting, and growth

As a Senior Implementation Manager at Drata, you’ll lead complex, strategic customer implementations. You’ll partner with global organizations to drive meaningful outcomes during their journey with Drata—ensuring rapid time-to-value, adoption, and long-term success. You’ll serve as a trusted advisor to enterprise customers and contribute to the evolution of Drata’s implementation methodology.

The Manager of Clinical Services and Operations provides day-to-day operational leadership, ensuring that Backpack Health’s clinical teams deliver high-quality, compliant, and efficient care. This role bridges clinical excellence with operational performance, aligning people, processes, and technology to support organizational growth.