Assists in managing the day-to-day operations of the IntelliCenter utilizing quality, cost effective patient care principles.
Supervises a team of call center agents, which may include clinical and nonclinical staff.
Monitors queue and keeps call center staff aware of inbound calls, calls waiting, queued calls in order to help navigate appropriate staff into different areas to support volume needs.
UnityPoint Health is committed to its team members and has been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare. They champion a culture of belonging where everyone feels valued and respected.
Drive operational excellence, consistency, and enterprise value across a multi-state behavioral health organization.
Lead the design and execution of strategies that optimize the operating model.
Oversee clinical operations, service delivery, staffing performance, and infrastructure across multiple levels of care.
Accanto Health provides exceptional, individualized care that leads to lasting recovery for eating disorders. They are a multi-state behavioral health organization composed of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care.
Enthusiastically coach and develop a team of Operations Specialists/Associates
Manage escalations, carefully managing complex issues to a full resolution
Monitor and react to changes in leading Indicators and other KPIs to drive excellence in processing financial transactions
Human Interest aims to provide all workers access to retirement benefits. They are a high-growth fintech company changing the retirement industry and are backed by a number of investors.
Serves as lead project manager across multiple projects and states.
Manages a remote team of Field Directors.
Maintains relationships with clients & responsible for all client reporting.
Groundswell Contact executes quality field campaigns with the reliability of vended programs and the passion of movement organizing. They develop methods that allow them to stay accessible to candidates and organizations of all sizes, and truly invest in local power building.
Drives culinary innovation, excellence and quality standards
Coaches to meet expectations of hospitality that is friendly and engaging
Manages and mentors toward business goals, ensuring maturation and training of our team
Sodexo aims to create a better everyday life for everyone. They partner with clients to provide food service, catering, facilities management, and integrated solutions promoting diversity and inclusion as core values.
Establish and monitor performance metrics to measure the reliability and latency of payer data feeds.
Serve as the primary point of escalation for high-priority payer data issues, coordinating with various teams.
Oversee the documentation and submission processes for clinical data extracts to ensure audit readiness.
Aledade empowers independent primary care practices to deliver better patient care and thrive in value-based care. As the largest network of independent primary care in the country, they focus on creating value-based contracts, strengthening care continuity, and aligning incentives to ensure physicians are paid for keeping patients healthy.
Own the end-to-end performance of Ro’s onshore Member Experience organization.
Lead, coach, and develop frontline leadership, setting clear expectations for performance.
Establish and evolve the operating model for Ro’s internal care organization.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services, employing a vertically integrated platform to provide an end-to-end healthcare experience.
Develop and lead vendor management strategies that align with our overarching enterprise procurement and business objectives.
Cultivate strong partnerships with key suppliers, serving as the primary escalation point for critical negotiations and conflict resolution.
Oversee robust performance management processes, utilizing scorecards and SLAs to drive continuous improvement.
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 6,000 employees, AUTODOC generated revenue of over €1.8 billion in 2025, supplying more than 9.3 million active customers with its millions of vehicle parts and accessories for car, truck, and motorcycle brands.