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Operational Leadership & Team Oversight:
- Oversee and manage a remote team of VAs.
- Monitor daily productivity and workflow across departments.
- Proactively identify performance gaps and operational risks.
Business Process Improvement & KPI Development:
- Design, implement, and maintain KPIs, scorecards, and performance dashboards.
- Build audit frameworks for quality control, compliance, and efficiency.
- Standardize workflows across leasing, accounting, maintenance, and customer support.
Systems & Tools Optimization:
- Manage and optimize current tools including AppFolio, Asana, and Google Drive.
- Evaluate and recommend additional software to improve visibility and tracking.
- Ensure systems support KPI tracking, reporting, and operational efficiency.
OurAssistants
OurAssistants partners with U.S.-based property management companies to build high-performing remote teams that scale efficiently and sustainably. They specialize in operational excellence, process design, and performance-driven workforce management.