Partner with senior BizOps leaders and cross-functional stakeholders to solve complex problems, lead strategic projects and surface actionable insights.
Build systems that help Zapier move faster operating effectively; bring a systems mindset and thrive in ambiguity.
Leverage AI and automation to test ideas and continuously improve how the team works.
Zapier builds and uses automation every day to make work more efficient, creative, and human. They are a remote-first company that values diversity and inclusion.
Own retention performance across call center channels, with direct accountability for Save Rate, Churn %, and revenue preservation targets.
Lead development and optimization of save offers, escalation pathways, and objection-handling frameworks.
Analyze cancellation drivers, call behaviors, and save outcomes to uncover performance gaps and optimization opportunities.
Brightspeed provides fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management to upgrade copper to fiber optic technologies, bringing faster and more reliable internet service to rural markets.
Own and optimize Salesforce & Hubspot, data hygiene, and workflow automations
Build and maintain dashboards and reporting for pipeline health, forecasting, bookings, churn, and expansion
Partner with Sales & Marketing to define, measure and analyze KPIs and performance metrics
VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. The company was founded in 2021 in Lexington, Massachusetts and has a transparent, collaborative, and supportive culture.
Lead, mentor, and scale a team of Technical Account Managers, setting clear goals and development plans.
Define and track key success metrics including time-to-value, adoption, integration depth, customer health, and retention impact.
Partner with Account teams to support renewals and expansions by ensuring customers achieve measurable value.
VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. They deliver early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats. Founded in 2021 in Lexington, Massachusetts, they have a transparent, collaborative, and supportive culture.
Support Go-to-market strategy through sales operational efficiency initiatives and fiscal year planning.
Optimize the sales cycle by proactively identifying bottlenecks in the customer life cycle.
Drive operational excellence by owning the end-to-end execution of complex projects through the pipeline.
Hudl builds great teams and hires the best to ensure employees are working with people they can constantly learn from. They work hard to provide a culture where everyone feels supported, and their employees helped them become one of Newsweek's Top 100 Global Most Loved Workplaces.
Help define and champion the Design POV within the product development lifecycle — from intake to delivery
Identify bottlenecks and implements solutions to help the team scale and move faster without sacrificing quality
Build scalable design processes and knowledge management that work whether the team is 5 people or 50
Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities.
Partner with cross functional leaders to ensure internal processes and care delivery are in accordance with health plan needs across commercial and Medicaid lines of business
Translate health plan contracts, provider manuals, and regulatory requirements into scalable operational workflows
Serve as the internal subject-matter expert on credentialing and payor operational requirements
Equip is a virtual, evidence-based eating disorder treatment program. They aim to provide accessible and effective treatment. Founded in 2019, Equip has been a fully virtual company and has a highly-engaged, passionate, and diverse culture.
Serve as the enterprise Inspection Readiness Leader by defining strategy, policies, standards, governance frameworks, roles, responsibilities, escalation pathways, and operating models across all ARI sites and functions.
Design, implement, and sustain a standardized enterprise inspection readiness program, including lifecycle models for pre-inspection, active inspection, and post-inspection phases.
Provide enterprise-level oversight of inspection readiness posture, assess site readiness maturity using risk-based criteria and inspection indicators, and identify systemic inspection risks requiring enterprise remediation.
American Regent, Inc., a Daiichi Sankyo Group Company, is a top-10 injectable manufacturer, developing, manufacturing, and supplying high-quality generic and branded injectables. They have locations in New York, Ohio, and California and sales territories nationwide and have been in business for over 50 years.
Audit GTM workflows across sales, marketing, and CS to identify high-impact opportunities for AI and agentic automation.
Design and build agentic workflows using tools like Clay, Claude, and Hightouch that replace manual busywork and accelerate pipeline
Lead enablement across GTM teams; train reps, marketers, and CSMs on new AI-powered workflows and drive sustained adoption.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. We are a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Maintain the Integrated Master Training Schedule aligned to deployment waves.
Coordinate training readiness with VA stakeholders and system integrators.
Oversee trainer assignments and resource allocation.
LMI accelerates government impact with innovation and speed. They invest in technology and prototypes ahead of need, bringing commercial-grade platforms and mission-ready AI to federal agencies. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors.