Ensure top-tier performance, consistency, and delegation excellence across assigned assistants and client accounts. Serve as the bridge between Operations and Enablement, combining quality supervision with advanced delegation strategies. Ensure assistants are effectively utilized, clients experience seamless task ownership, and delegation maturity increases across the portfolio.
We’re looking for an Associate to join our Messaging Strategy & Operations team, supporting both Sender Operations and Deliverability functions. This role is ideal for someone who thrives at the intersection of process excellence, technical problem-solving, and cross-functional collaboration. You’ll play a critical role in ensuring Attentive’s messaging ecosystem runs smoothly.
We are seeking a highly skilled and experienced Pharmacy Operation Manager to oversee the daily operations of our pharmacy, ensuring efficient workflow, maintaining regulatory compliance, and delivering exceptional patient care. You will manage and optimize all aspects of pharmacy operations, including inventory, staffing, and financial performance.
Responsible for coaching agents, interacting with clients and other team members of the contact center team, and actively participate in improving the VEO Contact Center’s performance. You will assist in balancing all workload requirements and responding to management requests for information to enhance the effective operation of the contact center.
The Operations Manager will report to the COO and be an integral part of the operations team. Your primary priority will be supporting the launch of an aligned exchange, which includes communicating with users, monitoring risk metrics, and collaborating with core collaborators on product development.
Partner directly with the VP of Operations and help scale the systems, processes, and analytics that power our care delivery engine. Collaborate across clinical, support, product, and engineering teams to drive efficiency, improve quality, and build infrastructure that supports exceptional patient care. This role offers real ownership, autonomy, and a clear path to grow into leadership.
The Program Director, Strategic Accounts is a senior customer leader responsible for driving end-to-end deployments and value realization across Cresta’s largest and most strategic enterprise customers. In this role, you will serve as the executive sponsor and trusted advisor to C-level stakeholders, orchestrating complex AI transformation programs across global organizations. You will manage a team, ensuring flawless execution and measurable business impact.
We're seeking an experienced Sr. Manager of Program Management to lead complex, cross-functional initiatives within the Care Experience organization. This role oversees the Telehealth project management function—driving operational excellence, process improvement, and seamless coordination across product, clinical, operations, and growth teams. You’ll play a key role in shaping how we deliver care at scale.
In this player-coach role, you’ll manage a partial book of Full-Cycle (Save) accounts while supporting and enabling a broader team of Customer Success Managers across both Save and Growth motions. Reporting to the Director, Account Management, you’ll drive execution, consistency, and coaching across the Customer Success organization.
The Associate, Operations will collaboratively and cooperatively work within their team and on cross-functional teams, requiring managing competing priorities and keeping multiple stakeholders appraised of decisions. This role involves building relationships with community partners in emergency management and local disaster assistance organizations, motivating volunteers to further Team Rubicon service delivery within assigned geographies.