The Implementation Manager will manage customers' journeys with the HR Acuity suite, leading clients through implementation and adoption of solutions. They will manage projects, ensuring communication and adherence to timelines, fostering relationships with clients and ensuring their needs are met. Mentoring clients on business process optimization and change management ensures successful adoption.
Assist the manager by providing leadership and direction to assigned analysts on the ROPS special projects and analytics team; lead the execution of strategic initiatives, process re-design, analytical report development, and special projects; provide teammate supervision and customer service; participate in special projects; perform root cause analysis on large amounts of datasets and create detailed reports.
Be a part of a world-class academic healthcare system as a Manager of Patient Accounts in the Revenue Cycle Department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. The Patients Account Manager will be responsible for the direction, supervision, evaluation and overall management of the supervisors and clericals within any of the Patient Account Service areas.
The Project Manager is responsible for excellent delivery on their assigned piece of business and will own various types of projects. This includes the planning, coordination, creation, and launch of project deliverables, communicating and facilitating a strategically aligned implementation plan across multiple internal and external cross-functional teams. He or she will also define project scope and objectives and develop detailed work plans, schedules, and status reports.
This role involves building the systems, processes, and culture that allow the Doctronic team to operate with excellence while they grow rapidly. The Head of Business Operations will lead core operations across HR, finance, and company processes, partner with founders to reinforce company culture, build and optimize processes, drive data-informed decision making, and support vendor management.
As a Program Specialist on the Customer Experience team, you will play a vital role in delivering exceptional customer experiences. Working across stakeholders— Product, Engineering, Marketing, Business Intelligence— you will optimize the behind-the-scenes operations that enable Alma to deliver high-quality support at scale. You will drive continuous improvement of the CX Delivery team, analyze data, and implement process enhancements.
In this role, you will influence the quality and effectiveness of Airbnb’s Help Center and other surfaces where our community can self-serve their information needs at scale. You’ll lead a talented team of content creators and strategists, driving analytics-backed development of content frameworks, information architecture, and innovative approaches to content generation, delivery, and discovery.
The Project Manager delivers project success to clients by enhancing client partnerships and increasing overall incremental revenue and profitability. The Project Manager supports innovative new approaches to ensure project KPI’s and key objectives are met; conducts regular KPI performance reviews, produces analytical reporting and resolves operational issues quickly and efficiently.
This is a temporary role covering for our Creative Operations Manager, who oversees Creative resourcing, capacity planning, and project timelines across marketing campaigns. The position will run for approximately five months, from mid-October through mid-March. You'll serve as the liaison between the creative team and internal stakeholders, partnering closely with marketing, creative, and cross-functional team members to manage the project pipeline from planning to delivery.
As a Member of Client Operations, Custody, you’ll support the day-to-day operations that the company processes in support of client’s daily activities. In this role, you are responsible for ensuring an excellent operations experience by reviewing client transactions, managing transactions in a risk conscious way. You will become intimately familiar with operations of our clients and their use of our platform and will anticipate their needs and serve as an advocate.