Remote Operations management Jobs

Lead a team of Credentialing Specialists and Operational Analysts to ensure efficient credentialing file processing. Provide coaching and training to strengthen credentialing knowledge and regulatory understanding. Monitor contractual Service Level Agreements, turnaround times, and quality metrics; drive corrective actions to maintain compliance.

• Manage multiple teams of Specialists and team leads.
• Actively participate in responses to live service outages.
• Deliver regular reporting and MI to track KPIs and monitor performance.

The Team Lead will ensure the productivity, quality of work, and growth of the team. Foster strong partnerships with both internal and external teams. Drive continuous improvement and expanding the scope of work.

• Evaluate what AI models produce in your field.
• Assess content related to your field of work.
• Deliver clear, structured feedback that strengthens the model’s understanding of your workplace tasks and language.

• Drive operational execution, program management, and internal enablement.
• Own preparation, coordination, and tracking for critical initiatives.
• Maintain operational data accuracy and internal reporting inputs.

• Own the global education strategy across K–12, higher ed, and bootcamps.
• Build and lead the EDU team and hire strategic roles to expand reach.
• Launch regional programs and partnerships internationally.

• Lead a team responsible for generating and posting physician and APP schedules, ensuring efficiency and compliance with operational goals.
• Identify and implement opportunities to optimize scheduling processes, improve response times, and reduce costs.
• Coach, mentor, and develop team members while managing performance, payroll, and administrative responsibilities.

• Lead end-to-end service-line operations, including clinician onboarding, deployment, and readiness for new program launches.
• Design, implement, and continuously improve scalable processes and systems to ensure efficiency, accuracy, and consistent service delivery.
• Collaborate cross-functionally with Legal, Payroll, Recruiting, Technology, and other teams to ensure operational alignment.

Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.

Ensures the quality of printed products from initial design to the final customer product. Involves hands-on inspection, data analysis, and collaboration with a network of PSPs. Maintains high standards and improves key metrics.