Own and maintain the roadmap for Zendesk and related tooling across clinical, records management, member support, and provider support.
Work closely with clinical and service team Leads through workflow mapping and discovery sessions to identify bottlenecks and automation opportunities.
Evaluate and prioritize AI agent opportunities in Zendesk and other platforms, assessing feasibility, ROI, and operational risk.
Vida Health is a virtual, personalized obesity care provider that utilizes evidence-based treatment to help patients manage obesity and related conditions. Vida's team takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.
Define and evolve the Client Success service model for a portfolio-based segment.
Lead, coach, and develop a team of Client Success Managers responsible for a large portfolio of clients.
Partner cross-functionally with Sales, Product, Marketing, Operations, and Finance to improve the end-to-end client experience.
Included Health delivers integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers to provide high-quality care. They are an equal opportunity employer.
Lead the operational onboarding and transition process for new acquisitions and ground-up development projects.
Partner with various teams to ensure all transition milestones are completed on time and aligned with company standards.
Conduct site visits and operational assessments to identify risks, operational gaps, and process improvements.
SecureSpace Management LLC is seeking a highly organized, collaborative, and hands-on Transitions Manager. They appear to be experiencing rapid growth.
Help build and manage the day-to-day operations of a partner network across multiple states and several partners.
Identify, engage, and negotiate with prospective clinical vendors.
Lead and support implementation tasks and timelines in connection with new partner network launches, including in collaboration with internal and external stakeholders.
Heartbeat Health is a virtual-first cardiovascular care company. They provide patients with convenient, high-quality heart care through telemedicine, diagnostics, and virtual care programs, and they are considered the leader in their field. They are fast-paced, agile, remote-first, value diversity, and care about each other.
Own all owner relationships: Build rapport, anticipate needs, and address issues before they become requests.
Review property financials regularly to ensure adequate operating cash and reserves.
Conduct regular property visits and inspections to verify maintenance standards and confirm building systems are fully functional.
Windsor is a commercial property management company that aims to be the premier company for a commercial property management career. They are recognized as a top 100 fastest growing company in the Bay Area and a top female-owned San Francisco business.
Own the end-to-end guest and employee journeys, ensuring every need is met at every touchpoint.
Directly lead and manage onsite teams, ensuring they are highly engaged, well-trained, and delivering exceptional hospitality experiences.
Own and manage the P&Ls for all properties in your area, ensuring high-revenue, low-cost operations that maximize profitability.
Kasa is a tech-enabled hotel and apartment hotel brand and manager. They partner with multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations, prioritizing automation and data-driven decision-making.
Serve as the Contractor's primary lead for all assigned HEFP portfolio program areas.
Supervise and mentor contractor personnel across assigned programs.
Lead senior management briefings and executive-level communications for VA leadership.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.
Plan and execute ongoing strategic initiatives and planning for all practices.
Monitor practice performance; review and approve monthly financials.
Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. Their environment is filled with hard-working, dynamic individuals who come together to ensure the success of their partner dermatologists.
Design, extend, and scale the Customer Success operating infrastructure, integrating Planhat, Snowflake, Salesforce, and BI systems.
Design and execute personalized, data-driven customer engagement campaigns in Planhat, improving adoption, satisfaction, and retention.
Build and maintain customer data pipelines and integrations across product telemetry, CRM, and CS engagement platforms.
Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. They are backed by Insight Partners and Andreessen Horowitz and have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.
Serve as the Contractor's primary contract manager, formulating and enforcing work standards.
Manage all contractor on-boarding activities and coordinate the orientation of new contract staff.
Act as the principal point of contact for contract-related issues, working directly with the COR.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Founded in 2012 and based in Alexandria, Virginia, they support more than a dozen agencies and have 300+ employees nationwide.