nepf is a boutique management consulting firm focused on delivering results. They achieve this by working with Fortune 1000 companies on pressing challenges such as M&A integration and AI and digital transformation. The firm's founder has 20+ years of experience.
Provide leadership to the Operational Dispatch team, working with the Team Lead ensuring timely and accurate handling of inbound calls, emails, and work orders from clients and internal stakeholders
Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements
Work cross-functionally with Operations and Corporate teams by providing leadership and mentoring related to the Operational Controls function
Scandinavian Building Services is a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today.
Review and process applications in all DOHMH license applications and all relevant information.
Mange the day to day operations of the unit.
Supervise staff, including tracking and assigning tasks, to ensure productivity and effectiveness, conducting training and providing guidance
The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. They license more than 45,000 businesses and provide essential services such as free tax preparation and financial counseling.
Lead the deployment of the Operations & Supply Chain core model across global manufacturing and warehouse sites.
Own and drive the transformation and strategic implementation of global processes, ensuring consistency, scalability, and value creation.
Act as end-to-end Process Owner for Operations & Supply Chain, with a strong understanding of cross-functional dependencies.
Morgan Advanced Materials leverages expertise in ceramic and carbon materials to solve difficult problems for customers across diverse markets. The company has approximately 8,000 employees globally and is a UK PLC with its head office in Windsor, Berkshire UK.
Conduct all OCM activities, including vision discovery and change scope analysis.
Strategize change by identifying communication and training options.
Educate end-users and stakeholders to make transformation beneficial without anxiety.
Planet Technologies is the leading Microsoft services provider to the public sector. They focus on deploying business intelligence, cloud services, unified communications, and systems management, emphasizing custom solutions that transform the business operations of organizations.
Owning service performance and SLA delivery across Customer Operations.
Designing and operating a closed-loop system for forecasting, scheduling, routing, and real-time intervention.
Building and running a hybrid workforce model (Human + AI).
Monzo is on a mission to make money work for everyone, waving goodbye to traditional banking complexities. With a focus on solving problems and changing lives through financial education and award-winning customer service, they foster diversity and inclusion, supporting all people to grow.
Owns end-to-end operating partner relationship, serving as the single point of accountability.
Develops relationships with the partner executive team and facilitates connections across companies.
Develops and executes a comprehensive vendor and partner management plan aligned with organizational goals.
Pathward is a financial empowerment company increasing financial availability, choice, and opportunity. They're a team of problem solvers and innovators who celebrate differences, embracing voices of employees, customers, partners, and communities.
Maintain a centralized, real-time view of all active Client Ops programs.
Translate ambiguous problems into structured proposals, decision documents, and execution plans.
Serve as the Directly Responsible Individual for initiatives that cut across teams.
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place.
Lead daily performance of frontline teams, ensuring quality and service standards.
Drive employee development through coaching, mentoring, and continuous feedback.
Collaborate cross-functionally to resolve operational issues proactively.
Carenet Health delivers seamless member experiences through frontline teams. They are committed to creating an inclusive environment for all employees.
Spearhead programs that elevate customer satisfaction, reduce our cost-to-serve and improve our agents’ experience.
Coordinate the execution of multiple cross-functional work streams to deliver a cohesive outcome.
Leverage data to inform business decisions and analyze impact. Performance metrics are your heartbeat.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. They are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet.