Oversee active project portfolio within assigned LOB.
Manage and develop Project Managers within the LOB.
Reinforce accountability and consistent execution standards.
SmartBug Media is a decorated HubSpot agency, crafting digital solutions. They empower organizations to thrive across the entire customer lifecycle with a remote team of over 250 professionals, excelling at creating web and digital ecosystems.
Serving as the primary operations business partner for the global Customer Support team.
Leading a lean team of Customer Support Operations experts that own strategic initiatives.
Identifying and implementing operational improvements to enable the Customer Support team to achieve targets.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team recognized as one of Canada’s Best Managed Companies with over 600 employees.
Develop, prepare, and manage solicitation documents to support competitive procurement.
Negotiate pricing, specifications, delivery schedules, and contract terms with suppliers.
Drive compliance, risk mitigation, and audit readiness by developing corrective action plans.
KBR provides science, technology, and engineering solutions to governments and companies worldwide. They have a diverse workforce of approximately 29,000 employees, with customers in more than 80 countries and operations in 40 countries, and foster a People First company culture.
Design, implement, and optimize operational workflows for the Workers' Compensation division.
Support and manage operational teams, including training and performance management.
Develop and track KPIs to measure operational excellence and program performance.
Scan.com is a digital health company making diagnostics accessible, fast, and transparent. They have raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY, and their B2C marketplace simplifies booking a scan.
Be accountable for team attainment of utilization and revenue.
Be responsible for the oversight of delivery teams assigned to customer engagements.
Be accountable for delivery quality and customer satisfaction.
Smartsheet helps people and teams achieve anything with seamless work management and smart, scalable solutions. They empower teams to automate the manual, uncover insights, and scale smarter, creating space to think big and unlock work that truly matters.
Manage large-scale complex projects that span multiple geographies, teams, business units and functions.
Coordinate the progress, execution and achievements of the project goals and success factors, and develop project plans, budgets, monitoring, evaluation and learning metrics, and schedules with input from team members.
Monitor and measure project progress, raise concerns about the execution and help the team in conducting corrective action as necessary, and communicate project status information to all stakeholders involved.
The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, they create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive.
Own and execute program and portfolio management strategy across the development organization.
Serve as primary cross-functional integrator, ensuring alignment between strategy and execution.
Partner with Development Therapeutic Area VPs and leaders to advance strategic priorities.
Jobgether is an AI-powered matching process company that helps to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Build and maintain accurate demand forecasts across seasonality.
Implement consistent productivity and performance benchmarks across teams.
Define and manage core service KPIs including utilization and adherence.
CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform. They connect enterprises, institutions, and event organizers to thousands of bus operators nationwide and are recognized as one of the fastest-growing companies.
Drive business impact as a key advisor to leadership.
Inform key decisions through rigorous, data-driven analysis.
Improve operational efficiency and accelerate growth.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer an intelligent cloud-based platform connecting people, systems, and processes to empower organizations to work smarter and faster.
Leading enterprise transformation program for major banking clients.
Owning executive stakeholder alignment and program governance.
Optimizing time to value for clients and maintaining reasonable timelines.
Pismo, founded in 2016 by experienced entrepreneurs and engineers, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure, helping customers innovate and build next-generation banking and payment solutions. Pismo was acquired by Visa in 2024, with 500+ employees in more than 10 countries.