Remote Operations management Jobs

• Develop and maintain customer journey maps.
• Lead cross-functional initiatives to meet experience goals.
• Implement CSAT and NPS programs and improve processes.

Porch Group is a leading vertical software and insurance platform positioned to be the best partner to help homebuyers move, maintain, and protect their homes. They are a global team hiring for positions across the United States, Mexico, and India and values guide them in everything they do.

• Project manage the PLM modules for customer deployment plans.
• Increase adoption and usage of enterprise solutions through in-depth knowledge of client needs.
• Build and maintain strong customer relationships, influencing best practices adoption.

Jobgether is a company that connects job seekers with employers using an AI-powered matching process. They aim to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

• Owning execution, culture, and systems.
• Partnering closely with the CEO and CTO.
• Building a low-error, high-output team.

Future Works is an AI-native operations and data firm that helps high-footprint companies move faster with fewer resources. The company is building a low-error, high-output team.

• Partner with the COO to implement operational priorities aligned with the ASPCA’s mission and strategic plan.
• Provide data-driven recommendations to the COO for operational improvements, cost optimization, and resource allocation, while maintaining mission impact.
• Manage one direct report and support two indirect reports to help them succeed in their roles by communicating clear expectations, providing opportunities for learning & development, and building positive and trusting relationships.

ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, animals are entitled to kind and respectful treatment by humans and must be protected under the law.

• Ensure departmental compliance with all applicable global regulations and Sarah Cannon SOPs.
• Establish and lead the clinical operations strategy, setting departmental goals.
• Promote strong cross‑functional collaboration with internal stakeholders.

McKesson delivers products to healthcare providers. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient, focused on creating an inclusive environment with strong values.

• Partner with cross-functional teams such as marketing and fund development
• Manage projects as needed for program delivery
• Represent the interests, projects, and voice of the Girl Scout experience cross-functionally

Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Grow and sustain a high-performance mortgage field services team.
• Lead remote teams, both onshore and offshore.
• Leverage customized technology tools to maximize team performance.

Altisource is a publicly traded, financially stable organization that empowers its leaders to operate with entrepreneurial autonomy. They are seeking a results-oriented Director of Operations-AFS to lead their Field Services division.

• Own day-to-day operations supporting revenue and client acquisition teams
• Partner closely with sales leadership to ensure alignment between strategy and execution
• Design, document, and continuously improve outbound workflows, playbooks, and handoff processes

Our client is a growing B2B services organization. They are looking to hire a Commercial Operations Manager to own and optimize the execution of their outbound and revenue-supporting operations.

• Build and maintain automated workflows to keep our processes running smoothly.
• Design and execute complex analyses to support decision making within Insurance Operations.
• Own and monitor metrics that track the health of our Insurance Operations.

Grow Therapy is a platform for therapists growing their practice, and patients accessing high-quality care. Powered by technology, they operate as a three-sided marketplace, empowering providers, augmenting insurance payors, and serving patients; they have empowered thousands of therapists and clients and raised over $178mm in funding.

• Lead the Enterprise Customer Success team of approximately 5 to 8 CSMs
• Provide mentorship and coaching to team to drive results
• Design and launch programs to improve customer experience and operational efficiency

Simpplr is an AI-powered platform unifying the digital workplace, enhancing employee experience through engagement, enablement, and services. With over 1,000 leading organizations trusting Simpplr, they foster aligned, productive workforces and are backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.