Submit, track, and manage all Community Supports, Enhanced Care Management and Community Health Worker authorizations/reauthorizations/referrals
Update Athena with authorization information and For Community Supports: add members to the outreach assignment tracker and ensure compliance with the 24-hour assignment standard
Ensure workflow alignment with referral/authorization processes and Conduct internal checks for compliance, quality assurance, and clinical alignment
Zócalo Health is a tech-driven provider built specifically for Latinos, by Latinos, developing a new approach to care designed around shared and lived experiences. Founded in 2021, they are backed by leading healthcare and social impact investors, aiming to improve the lives of communities that have dealt with generations of poor experiences.
Interface directly with clients to manage questions and feedback.
Analyze trends in client activity and inquiries to improve the product.
Identify and develop operational efficiencies to scale the business processes.
River is building the world’s most trusted financial institution to empower people to take ownership of their financial lives through bitcoin. They are a fast-growing company that has raised more than $50 million from leading investors.
Own post-contract client implementations from Sales handoff through successful launch.
Lead complex, cross-functional projects across planning, design, validation, and go-live.
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.
Own and drive strategic health partnerships and cross-functional programs.
Create structure in ambiguous situations and drive programs from idea to execution.
Improve alignment, communications, and processes between teams.
Modern Health is a mental health benefits platform for employers, offering access to various resources for emotional, professional, social, financial, and physical well-being. They are a fully remote workforce known for its excellence and have a unique culture centered around empathy and accountability.
Develop and execute a workforce plan that supports an exceptional member experience.
Drive consistent results using key performance indicators to optimize financial performance and profitability.
Prioritize and plan work through a transparent posting of a quarterly calendar inclusive of in-club visits.
Planet Fitness, founded in 1992, is a large and rapidly growing franchisor and operator of fitness centers with over 2,500 stores in multiple countries. They aim to enhance lives by offering a high-quality fitness experience in a welcoming, non-intimidating environment.
Lead strategic team development for client migrations.
Provide executive oversight for client implementation projects.
Define migration strategies for claims platform and digital experience migrations.
Personify Health aims to simplify and personalize the health experience to improve health and reduce costs for companies and their people. They offer total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters.
Play a key part in shaping the customer experience from onboarding through renewal.
Enhance client retention, deepen engagement, and drive revenue growth within the existing client base.
Serve as the main point of contact for customer inquiries while acting as a crucial advocate for clients.
Jobgether is a company using AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They use an AI-powered matching process to ensure your application is reviewed quickly.
Lead and grow a high-performing customer support team.
Ensure targets for service levels and customer satisfaction are met.
Foster a high-trust culture with clear ownership and accountability.
Jobgether is a platform that connects job seekers with companies. This particular position is posted on behalf of a partner company, and it emphasizes a focus on enhancing customer experience and operational excellence through leadership and team development.
Own the systems and strategy behind the quoting engine and automation infrastructure.
Collaborate with product, engineering, and analytics teams to enhance user experience.
Drive critical metrics including loss ratio, retention, and conversion rates.
Jobgether is a company using AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own and execute Muvr’s operational strategy to support rapid, sustainable growth.
Oversee driver and mover operations, including onboarding, activation, utilization, retention, and performance management.
Build, manage, and mentor a high-performing operations team.
Muvr builds the platform that powers mobility networks, connecting carriers, fleet partners, and enterprise customers. They deliver resilient, secure, and scalable services that power mission-critical logistics and transportation workflows.