Remote Operations management Jobs

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  • Define and govern project implementation methodology, quality standards, and continuous improvement for delivered projects.
  • Oversee account projects from managerial perspective and personally manage projects as an individual contributor.
  • Serve as an escalation point for customers and drive long-term customer satisfaction.

NICE software products are used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an innovation powerhouse in AI, cloud, and digital, consistently recognized as a market leader.

  • Drive timely project execution and closure for invoicing and revenue recognition per the revenue forecast.
  • Manage end-to-end delivery of customer projects, including scope, time, cost, quality, and risk management.
  • Act as a single point of contact and trusted advisor for assigned customers, building effective stakeholder relationships.

NICE Ltd. provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an equal opportunity employer fostering an innovative and inclusive culture.

  • Facilitate enterprise-wide process improvement activities using LEAN/Six Sigma methodologies.
  • Prioritize and lead cross-functional project teams to ensure deadlines and objectives are met.
  • Consult with senior leadership and provide training to project teams on process improvement activities.

Centene is transforming the health of communities by providing high-quality healthcare and innovative health solutions. As a diversified national organization with 28 million members, they offer competitive benefits and a flexible approach to work with remote, hybrid, field or office schedules.

  • Act as a product consultant and escalation point for operational support issues, partnering with Sales and Field Operations to manage customer expectations.
  • Develop and deliver operational training for CVS Operations and Field Support teams, and create and maintain operational procedures.
  • Lead process improvement initiatives, manage projects from initiation to implementation, and collaborate cross-functionally to drive operational efficiencies.

Brink's is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services, serving customers in over 100 countries. With a network of operations in 51 countries, the company fosters an engaged culture that values diverse backgrounds and provides equal opportunity.

US 4w PTO 16w maternity 8w paternity

  • Champion metric-based operations by gathering data and generating insights on cost-to-serve, throughput, and inventory costs.
  • Own special projects end-to-end, from problem definition and business case to execution and results measurement.
  • Serve as Operations Chief of Staff, preparing materials for leadership meetings and driving accountability across teams.

Lola Blankets is a fast-growing comfort and lifestyle brand on a mission to make the world a cozier place. The company is scaling its operations and seeks a hands-on manager to drive analytics and process improvement.

  • Monitor Twilio products to ensure traffic is legal, compliant, and wanted, following Voice Policy, Messaging Policy, and CTIA requirements.
  • Investigate issues and collaborate with team members to close gaps exploited by bad actors, onboarding new customers with due diligence.
  • Support customers via email and phone, using tools to detect and prevent non-compliant activity.

Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. We are a remote-first company with a strong culture of connection and global inclusion, fostering a vibrant team with diverse experiences.

  • Oversee daily operations for medication refill administration and inbound pharmacy patient inquiries.
  • Manage productivity and quality of 50+ team members, including supervisors and regional leads.
  • Partner with leadership to develop staffing plans, launch new services, and drive continuous improvement.

Shields Health Solutions is a fast-growing company focused on patient medication refill administration and pharmacy patient inquiries. While exact employee count is not given, it supports a large team of 50+ employees and emphasizes high quality, performance accountability, and employee development.

$175,000–$195,000/yr
US Unlimited PTO

  • Oversee overall performance of Evergreen-aligned patients across all markets and payers.
  • Lead the buildout and growth of the Evergreen Provider Group as a scalable virtual care delivery model.
  • Manage, coach, and develop teams to foster a high-performance culture with clear expectations and growth opportunities.

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing company committed to improving patient outcomes and quality of life, with a culture focused on innovation and collaboration.

$125,000–$150,000/yr
US Unlimited PTO

  • Lead complex cross-functional programs and strategic initiatives supporting Pharmacy Services.
  • Develop and maintain integrated program plans including scope, schedule, budget, resources, risks, and deliverables.
  • Drive process improvement, workflow optimization, and operational efficiency across the organization.

VytlOne provides services and technology that fuel the entire pharmacy ecosystem, enabling pharmacy care. With 1,000 diverse employees and nearly 100 years of pharmacy experience, they offer the stability of a Fortune 500 company with the energy of a startup.

  • Drive end-to-end project delivery from planning to execution, ensuring cross-functional alignment and momentum.
  • Champion communication and decision-making in ambiguous settings, identifying and removing blockers proactively.
  • Balance high delivery quality with speed in a fast-scaling digital marketplace environment.

Jobgether is a job matching platform that uses AI to streamline recruitment for partner companies. They focus on connecting top candidates with roles in high-growth digital environments.