The Associate Manager, OnSite Operations leads regional execution of Stryker’s OnSite Services, driving operational growth, profitability, and service quality. This role manages performance delivery, employee development, and strategic initiatives across multiple accounts. The Associate Manager partners with internal and external stakeholders to ensure alignment with business objectives and customer expectations.
Responsible for ensuring a seamless, high-quality transition from implementation to ongoing administration for new client installations on the bswift platform. This role manages cross-functional coordination, knowledge transfer, risk mitigation, and post–go-live operational support. The primary goal is to ensure operational excellence, complete and accurate handoff to ongoing teams, and exceptional client support during the final phase of the implementation lifecycle.
This role is key to enabling seamless collaboration between internal teams and external payor partners. You’ll be the connection between Credentialing Operations and the Payor Partnerships team translating complex requirements into operational strategies and actioning on payor needs. You should be comfortable working across multiple stakeholders and a strong relationship builder. You’ll need to understand the nuances of Medicaid and thrive in ambiguous environments.
Reporting to the VP, Customer Success, the Director, Customer Onboarding will lead the strategy, execution, and evolution of one of the most critical customer-facing functions. You will be accountable for delivering a world-class onboarding experience that accelerates time-to-value and drives activation, retention, and revenue growth for new customers. You will oversee a growing team of onboarding specialists and managers.
Own the end-to-end onboarding experience for new AirGarage partners, orchestrating a smooth transition to the platform. As the main point of contact for all stakeholders, ensure each new location goes live successfully, building trust for long-term success. This cross-functional role requires meticulous organization, excellent communication skills, and a deep commitment to delivering an exceptional partner experience.
As an Outsourcing Manager, you will play a key role in driving collaboration between CD PROJEKT RED and our external development partners, ensuring that outsourced work meets our business standards across disciplines such as art, design, engineering, and QA. You’ll act as the bridge between internal teams and external studios, managing communication, aligning expectations, and overseeing business terms.
This strategic leadership role is responsible for leading the end-to-end invoicing and medical rebate operations team, including oversight of client inquiries, and delivering exceptional value to clients. The role will partner with Financial Operations and IT leadership on delivery of Synergies’ key initiatives, and will be accountable for shaping the long-term vision of client invoicing processes.
This position is a fixed term contract responsible for preparing, leading, and delivering the Alpadia program in the US. Pre-summer, responsibilities include leading teacher recruitment, training, and resource preparations. During summer, this role oversees student satisfaction and provides guidance to camp teams, organizing camp logistics and cost control.
This is a 6 month contract position. As a Business Operations Manager, the primary responsibility will be to develop and maintain strategic relationships with local Employer of Record(EOR) in the Africa region, ensuring exceptional service delivery and therefore maximizing value for clients. Responsibilities include creating & optimizing processes, monitoring performance metrics, and ensuring efficient platform usage by stakeholders. Furthermore, the role involves close cooperation with the Customer Success department, overseeing operational systems, and escalating client concerns to design solutions.
You will be instrumental in establishing, leading, and growing our project management function by designing the systems and processes that allow Princeton10 to operate with clarity, efficiency, and accountability. You’ll partner closely with finance, client service, creative, strategy, tech, analytics, and leadership to drive seamless project delivery while mentoring and developing a high-performing team of project managers.