Serve as the primary point of contact and program owner for inbound RFPs, customer onboarding coordination, and diligence assessments. Drive automation, tooling, and data/metrics for efficiency. Lead continuous improvement initiatives to optimize RFP and diligence processes, identify bottlenecks, and increase organizational efficiency.
Lead and coordinate global operations for an organization’s Diversity, Equity, Inclusion & Belonging (DEI&B) initiatives. Combine program management, data analysis, process optimization, and executive communication. Drive operational excellence and translate complex datasets into actionable insights.
Responsible for operating, supporting, and developing the ISO Practice with a high level of quality, productivity, and satisfaction for both clients and employees. Oversees the delivery of ISO certification services, ensures compliance with accreditation requirements. Leads the development of the audit team to drive efficiency, profitability, and growth within the practice.