Leads Government Programs support for Exchange business functions.
Partners with SMEs to analyze regulatory changes and determine implications.
Provides key insights on Exchange functions using data analysis.
Judi Health is an enterprise health technology company that provides solutions for employers and health plans. They help rebuild trust in healthcare in the U.S. and deploy the infrastructure needed for care.
Develop and standardize multimodal enablement programs to ensure consistent execution and high-impact skill development across all CSM tiers.
Analyze CSM performance data and feedback to surface operational patterns, reporting actionable insights and strategic recommendations to leadership.
Partner with Product and Marketing teams to translate new features into actionable workflows, ensuring the CS org is fully prepared for product launches and seasonal peaks.
MagicSchool is the premier generative AI platform for teachers. They are a fast-growing company that is working towards real social impact with more than 7 million teachers from all over the world on their platform.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead the full implementation lifecycle for new customers.
Coordinate cross-functionally with Sales, Product, Support, and Customer Success teams.
Build strong customer relationships through active listening, clear communication, and proactive problem-solving.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Design, build, and lead the support program that ensures VA clinicians can effectively use Knowtex to document patient encounters.
Own the complete support infrastructure—from ticketing systems and escalation protocols to team management and technical troubleshooting—establishing the operational foundation.
Manage support operations end-to-end while building the systems, processes, and team to scale from hundreds to tens of thousands of users.
Knowtex is building the future of voice AI operating systems for clinicians, transforming how healthcare documentation happens at the point of care. Founded by Stanford AI scientists with deep clinical experience, Knowtex is experiencing explosive growth across both commercial health systems and federal healthcare.
Serve as a first-line support resource for GTM users across Wayvia’s GTM tech stack.
Perform Salesforce administrative tasks, including user setup, field updates, and page layout maintenance.
Support onboarding for new GTM hires, including system access, tool setup, and basic training.
Wayvia helps the world’s top brands stay ahead using AI, data, and innovation. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next, and they move fast, think boldly, and support one another.
Partner with the executive team to lead implementation and optimization of key enterprise systems.
Serve as the operational expert for Greenhouse, PayCom, and Salesforce systems.
Produce executive-level reporting that drives decision-making across the organization.
Theoria Medical is a comprehensive medical group and technology company dedicated to serving patients across the care continuum with an emphasis on post-acute care and primary care. As a leading edge, innovative, and quality driven physician group, we continue to expand nationally.
Serve as the primary operations day-to-day point of contact for the clinical team
Develop and implement standard operating procedures to improve team efficiency and client engagement
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Design and optimize the end-to-end revenue process.
Create and implement data-driven reporting to guide internal stakeholders.
Enhance the GTM systems and manage data for forecasting and performance management.
Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to quickly and fairly review applications against core requirements.
Lead, support, and build a multi-functional operations team.
Ensure CEA's core operational functions are reliable and fit for purpose as we scale.
Serve as a strategic partner to the CEO and leadership team.
The Centre for Effective Altruism stewards the movement of people putting effective altruism principles into practice to solve the world's most pressing problems. They are working to build a flourishing future by applying evidence, reason, and compassion to challenges like global poverty, animal suffering, and existential risks. In 2025, CEA's headcount grew from 42 to 66 core staff and participation in the programs grew by 20-25% year over year.