Own end-to-end billing operations across the full claims lifecycle.
Lead and manage a team of 4+ offshore support staff setting priorities, assigning workstreams, and reviewing output.
Manage a high volume of billing questions and escalations from vendors and internal teams.
Prosper Health aims to improve the lives of autistic and neurodivergent adults by delivering specialized mental health services covered by insurance. The company is experiencing rapid growth with a team of over 400 clinicians and a focus on high-ownership and mission-driven culture.
Directly lead and manage a team of Patient Support Associates to ensure medication adherence or timely prior authorization.
Proactively manage support in assigned hospitals and/or clinics to ensure patients receive medications on-time.
Provide front-line supervision and ongoing coaching and performance management to Patient Support team.
Shields Health Solutions is a specialty pharmacy management service provider. They are a fast-growing company that values motivated self-starters with a positive outlook and a focus on high-quality work.
Drive the execution and alignment of enterprise initiatives.
Design governance frameworks and mitigate financial risks.
Ensure global operational changes achieve long-term adoption and tangible business value.
Testlio provides a fully managed crowdsourced testing platform, powered by their proprietary intelligence technology - LeoAI Engine™, which integrates expert, on-demand testers directly into your release process. As a female-founded company, half of their team identifies as female, and they are proud of their inclusive, purpose-driven culture where people genuinely enjoy collaborating.
Serve as primary contact; build strong relationships.
Lead implementation from mobilization through deployment.
Coupa empowers businesses with its AI and spend management platform. They have a global network and a collaborative culture, focusing on transparency and excellence.
Define and scale the operating system that enables Product and Engineering to deliver with clarity, focus, and accountability.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Lead core Revenue Operations functions across Sales Operations, Client Success Operations, and Deal Desk.
Lead the design, standardization, documentation, and continuous improvement of core go-to-market processes.
Deliver accurate, timely dashboards, executive reporting, and actionable insights across sales performance, customer retention, forecast risk, conversion trends, and productivity.
SugarAI is redefining CRM for the age of AI. They are delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. They are a global team united by a shared commitment to impact, ownership, and continuous growth.
Develop and execute our Country strategy, including sales, customer delivery, KPI setting and hiring.
Design the optimal pipeline to reach our ambitious sales targets in the B2B side; lead interactions with the top 30 strategic accounts in the market.
Hire the founding country team responsible for sales and implementations; define event priorities and where to invest for brand awareness.
ElevenLabs is an AI research and product company transforming how we interact with technology. They launched in January 2023 with the first human-like AI voice model. They serve millions of users and thousands of businesses; their investors include Andreessen Horowitz, ICONIQ Growth and Sequoia.
Own the multi‑year Member Care staffing strategy across channels and roles.
Oversee the management of BPO relationships and ensure BPO partners are trained.
Lead, coach, and develop a high‑performing team of individual contributors and people-managers.
Included Health is a healthcare company that delivers virtual care and navigation. They are on a mission to raise the standard of healthcare for everyone and break down barriers to provide high-quality care for every person in every community.
Design and implement standardized processes and workflows across Customer Success and Professional Services to drive consistency and scalability.
Track and analyze key performance metrics including customer health scores, retention rates, NPS, and time-to-value to surface trends, risks, and opportunities.
Own the CS technology stack including Salesforce and other customer success platforms, ensuring tools are optimized for efficiency and data accuracy.
Tenna empowers customers to control their mixed assets anytime, anywhere, on one comprehensive platform. The company values quality, grit, continuous learning, collaboration, and awesomeness.
Talk to service business owners and get them set up.
Build internal tooling so the team moves faster.
Redesign broken processes.
Wonderly is building an AI business platform for service businesses, helping them generate more revenue. They are backed by YC and Sam Altman, with a $500M+ valuation and hundreds of thousands of users, aiming to redefine how AI drives revenue for businesses.