Own end-to-end operational oversight of Clover’s dental benefit.
Monitor and manage performance across key operational areas.
Partner with external vendors and internal stakeholders to ensure contractual obligations and performance standards are met.
Clover Health is reinventing health insurance by combining data with human empathy to keep members healthier. They have created custom software and analytics to empower their clinical staff to intervene and provide personalized care.
Oversee meeting planning and coordination, including logistics for in-person convenings and international travel arrangements, budget management, and post-event reporting
Design and lead onboarding processes for new staff members; manage relationships with other CHAI operations teams/staff as primary operational liaison
Serve as a strategic thought partner to team leadership on operational efficiency, team culture, and organizational development initiatives
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries. They work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI is deeply grounded in the countries they work in, with the majority of their staff based in program countries.
Directs the strategic planning, development, and implementation of a program.
Serves as a liaison and key spokesperson to various committees and organizations.
Assists with policy formulation, strategy development, and the management of daily operations.
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. They welcome candidates who can contribute to the excellence of their academic community.
Own end-to-end program management for supplemental benefit implementations.
Lead vendor management across multiple benefit categories, serving as the primary point of accountability for vendor performance and delivery.
Drive large, complex implementations by coordinating across Plan Product, Operations, Call Center Operations, Compliance, and external partners.
Clover Health is reinventing health insurance by combining the power of data with human empathy to keep members healthier. They've created custom software and analytics to empower clinical staff to intervene and provide personalized care. They are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
Partner cross-functionally to unlock impact by maximizing the value of rewards programs and using data to turn incentives into measurable outcomes.
Shape smarter incentives by analyzing and refining the rewards structure to better drive high-value behaviors and member engagement.
Improve the member experience end-to-end by identifying friction and designing solutions across digital experiences and operational touchpoints.
Clover Health reinvents health insurance using data and human empathy. They empower their clinical staff to intervene and provide personalized care, putting members first and valuing diversity and inclusion, with employees who are passionate and mission-driven.
Own the operational guardrails around pricing and deal flow, ensuring off-rate-card deals are routed through the appropriate commercial approvers
Build and maintain HubSpot as the system of record for revenue workflows, including required fields, stage gates, approval routing, and downstream handoffs
Ensure deal data in HubSpot is accurate, complete, and structured to enable reliable forecasting and reporting by Sales leadership
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work.
Manage and empower your team of up to 12 Customer Onboarding Specialists in a remote environment
Drive results from your team by consistently meeting or exceeding activation targets
Monitor key metrics and report on team performance and KPIs, including achievement of activation goals
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors including Addition, Bessemer, Emerson Collective and have a passionate, talented, and customer-focused team.
Responsible for the execution of complex international projects within a dynamic environment
Developing project plans, timelines, and ensuring that milestones are met
Proactively communicating with all (corporate) stakeholders and managing risks and issues
Redcare Pharmacy is Europe’s No.1 e-pharmacy powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.
Supervises daily operation of the Collection unit, ensuring compliance with policies and regulations.
Performs collection activity on accounts when subordinates have difficulty collecting.
Reviews the department’s collection activity, identifying trends and assessing unit effectiveness.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity and collaboration.
Coordinate and manage the daily operations of the Collections and SPOC Department.
Develop and implement monthly collection strategy in compliance with investor, insurer, client, and LoanCare guidelines.
Manage, coach, counsel and develop assigned staff, ensuring adequate staffing and training.
LoanCare simplifies the complex with empathy and insight, constantly innovating in the mortgage services industry. Backed by Fidelity National Financial, they offer a career foundation built on integrity, innovation, and collaboration, servicing over 1.8 million loans across 50 states.