Act as the operational owner and business driver for all Vendor Management System (VMS) integrations.
Design the policy framework that governs enterprise operations and commercial term requirements with customers.
Own the rebuild of WorkWhile's VMS processes in partnership with the data science team and Finance.
WorkWhile helps workers earn a better living and live better lives by evolving from a high-growth labor marketplace into a comprehensive workforce platform. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, they're disrupting the $650 billion staffing and recruiting market.
Lead the daily work of a 10+ member Support Technician team to deliver strong productivity, quality, and customer experience results.
Improve customer outcomes and team effectiveness by setting clear technician‑level goals and communicating insights.
Build a resilient, high‑performing support organization by recruiting, developing, and retaining talent while growing future support leaders.
Applied Systems is transforming the insurance industry with innovative software and services. They have 40+ years of experience and a culture built on values that make them indispensable to each other.
Architect the Workflow: Immediately take the lead on establishing our project management ecosystem in Jira.
Drive Team Accountability: Act as the "Orchestrator" for the team.
Optimize and Automate: Run our daily operations with an eye for improvement.
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company that combines machine learning with a human-based approach to transform debt resolution and help people towards financial health. They are a dynamic group of subject matter experts with a passion for change.
Own and optimize CX platforms, ensuring performance and alignment with operational needs
Design and improve support workflows, automation, and ticketing logic
Lead strategic automation and AI initiatives, including chatbot development and CRM integrations
Age of Learning is a leading developer of learning resources for Pre-K through 5th grade, helping children build a foundation for academic success. They have served over 50 million children worldwide and are a global leader in advancing equity, access, and opportunity for all children.
Act as a program lead for the SVP, structuring ambiguous operational challenges, defining solutions, and driving high-impact initiatives from decision to execution.
Own the Clinical Ops leadership "front door," including intake and triage; run the operating rhythm and maintain core artifacts, including the OKR tracker and Initiative log.
Act as the critical link between Clinical Ops and partners (Quality/Safety, Product, Finance, HR) to unblock progress, resolve ownership/resourcing gaps, and coordinate complex rollouts.
Midi Health is a fast-scaling virtual care company focused on women’s health, transforming healthcare delivery through a modern, tech-forward platform and a distributed clinical team. The company seems to have a modern, tech-forward culture driven by innovation.
Provide team leadership across case management, escalations, and operational support functions.
Act as a central escalation point for customer or operational concerns, resolving issues promptly and professionally.
Make informed decisions independently while collaborating with peers and senior leadership.
Omnidian, Inc. is a tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. They are building a more sustainable future for the planet through our passionate teams and innovative technology.
Manage insurance product projects to build and launch new project features.
Create, document, and improve insurance product processes to support Gravie products.
Configure and own documentation creation and management process for our plan portfolio.
Gravie aims to create health benefits for small and midsize businesses and their employees. It is composed of a diverse group of unique people that encourages you to be your authentic self.
Lead end to end project lifecycle, including planning, execution, monitoring, and delivery.
Build and manage project plans, timelines, milestones, dependencies, and resource requirements.
Communicate project updates, impacts, and decisions to stakeholders and executive leadership.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters in Dublin, Ireland.
Distill complex operational signals into high-impact narratives for stakeholders.
Analyze long-term business trends and the financial efficiency of SLA safeguarding.
Conduct forensic audits of agent behaviors to ensure hidden capacity drains are eliminated.
Clipboard Health is a fast-growing Series C marketplace that helps professionals turn extra time and ambition into career growth and financial opportunity. We are a leader in the Long Term Care vertical with a global, remote team of 1,000+ people and have been profitable since 2022.
Strengthen operational rigor and execution reliability across the Product Services department.
Establish operating systems that enable curriculum products to move from intake through planning, delivery, launch readiness, and performance reporting with consistency and accountability.
Own portfolio execution operations, including intake workflows, sprint and milestone cadences, dependency and risk management, launch readiness standards, documentation and decision-trail governance, and KPI.
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.