Drive performance excellence by partnering across BI, Product/Tech, Field Operations, and Clinical Strategy to identify performance issues.
Own the end-to-end execution of the Objective Steering Committee (SteerCo) meeting; set the strategic agenda, track accountability against KRs, and drive high-stakes decision-making.
Prepare high-level performance briefings, memos, and briefs utilizing internal analytics into clear, concise, and narrative-driven executive slide decks.
Aledade empowers the most transformational part of our health care landscape - independent primary care. They are the largest network of independent primary care in the country helping practices deliver better care to their patients and thrive in value-based care.
Maintain full ownership of departmental success by ensuring all staff meet or exceed fulfillment rates and support SLAs, with a primary focus on high seller CSAT scores.
Leverage platform data (Lysted, Pendo, Indy audits) to analyze throughput, identify resource gaps, and proactively optimize processes to improve support delivery.
Foster a culture of objective feedback tied to organizational goals and quality support delivery through regular meetings and reviews of check-ins and upward feedback.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. They are data-driven and customer-obsessed as they work to solve interesting and complicated challenges in a fast-growing global market.
Manage vendor performance across SLA, quality, and cost.
Identify and evaluate hardware suppliers and field service partners.
Monitor and control cost per project and work order.
Keedian, formerly Tutenlabs, is transforming how buildings operate by combining technology implementation, AI-powered optimization, and managed services. They help multi-site organizations cut costs, reduce emissions, and move from reactive fixes to predictive performance.
Oversee product quality, turnaround times (SLAs), and operating margins.
Analyze financial data to identify opportunities for improvement and drive productivity gains.
Lead workforce planning efforts, including aligning headcount with volume trends and business needs.
TitleWave Real Estate Solutions is a division of the FNF family of companies and the nation’s largest title insurance provider. They are seeking a strong leader with excellent communication skills who can ensure the consistent delivery of high-quality services to their customers.
Supports VHA-wide change management across RISE implementation workstreams.
Guides stakeholder engagement, adoption planning, and risk mitigation.
Ensures change management practices are integrated across all phases of implementation.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies and specialize in applying technology, creativity and human-centered services.
Monitor call center to observe employee demeanor, quality of call, and conformity to company policy and procedures.
Effectively interact with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication and being an advocate for team members.
Pathward is a financial empowerment company increasing financial availability, choice, and opportunity for all through innovators. They are a team of problem solvers and innovators who celebrate the differences and embrace the voices of their employees, customers, partners, and the communities.
Manage a team of leaders that supports chapter wish granting efforts.
Partner with leadership to support chapters in delivering high‑quality wish experiences.
Serve as a trusted advisor and collaborative leader who drives continuous improvement.
They grant the wish of every eligible child. As the world’s largest wish-granting organization, they strive to create a sense of community and an environment where they warmly embrace our wish families, volunteers, and colleagues.
Responsible for workforce-related planning and coordination across RISE implementation workstreams.
Leads coordination of workforce restructuring activities, including position alignment.
Develops/maintains project plans and schedules for workforce-related deliverables.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. It was founded in 2012 with over 300 employees nationwide and they specialize in applying technology, creativity and human-centered services to optimize mission delivery.
Keep operations running accurately; own and execute back-end processing tasks.
Look for ways to improve and propose solutions to reduce friction.
Document and communicate clearly, producing clean, clear operational artifacts.
Tem is rebuilding the energy transaction, making it transparent and fair. They aim to put power back in the hands of customers and address access to low-cost electricity. With a $75 million Series B funding, Tem is scaling internationally with AI-driven infrastructure.
Own the Client Relationship: Serve as the primary client lead during implementation.
Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.
Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.