Develop and continuously optimize supply plans to safeguard Eucalyptus’s inventory position and ensure sustainable growth.
Oversee end-to-end stock ordering cycles and collaborate with cross-functional partners to guarantee timely and compliant delivery of medicines to patients in Canada.
Proactively monitor supply and demand capacity, identifying potential risks such as stockouts or shortages, and recommend corrective actions.
Eucalyptus' mission is to make good health last a lifetime. They are behind Juniper and a growing family of digital healthcare clinics across men’s health and well-being, fertility, and skincare. Eucalyptus has scaled to over 100,000 monthly active patients across their weight-management program.
Develop hospital teams from the ground up, managing hiring and onboarding.
Establish workflows and operating procedures, maintaining client service standards.
Oversee existing hospitals to ensure continued success and support of core values.
Lakefield Veterinary Group strives to provide essential surgical and dental care to pets, removing barriers for families with affordable procedures, transparent pricing, and exceptional patient care. They are a growing team dedicated to keeping pets healthy and thriving.
Build the Foundation for Scalable Service Delivery
Launch New Service Offerings Based on Customer Demand
Hire and Lead Service Teams
Pulley's mission is to make it easier for anyone to start a company. With Pulley’s cap table management tools, companies can better understand and optimize their equity for the long term. They're a high-performing team looking for passionate, execution-focused, self-starters to help them build equity management tools for founders.
Define and execute the vision and strategy for the Customer Success Management function.
Lead, coach, and expand a growing team of Customer Success Managers.
Ensure the CSM team delivers measurable outcomes for customers.
TOPdesk's mission is to ensure customers achieve value from our offering, leading to long-term retention, satisfaction, and sustainable growth. They are looking for a Director of Customer Success Management (CSM) to lead the successful rollout and expansion of their CSM function, with a growing team across the Netherlands and Germany.
Lead and scale Canadian patient support operations.
Design and optimise operational workflows.
Act as the escalation point for critical issues.
Eucalyptus is on a mission to make good health last a lifetime, focusing on long-term care and preventable chronic conditions. They are behind Juniper, a large weight-management program, and have raised $100M+ from investors, demonstrating 130% YoY revenue growth.
Lead structured discovery to identify operational bottlenecks and drive design of fit-for-purpose products or processes.
Coordinate with the Technical Program Managers,EC to translate high-level needs into detailed product requirements, workflows, and technical specifications.
Manage pilots: coordinate stakeholders, track timelines, and capture insights for iteration.
GiveDirectly aims to reshape international giving by providing cash grants directly to the world’s poorest. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. It's an incredible group of people.
Partner directly with customers to deploy and configure AI agents for clinical documentation, scheduling, billing, communications, and workflow automation
Maintain AI governance frameworks that ensure safe, reliable agent operations in production healthcare environments
Work hands-on with foundation model APIs (OpenAI, Claude, Gemini) and the Canvas SDK to troubleshoot and optimize agent behavior
We're accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest challenges. We are institutionally backed and funded by notable health tech companies.
Manage the repository of PS operational content and execute the PS offer release process.
Maintain the PSA platform, ensuring data accuracy, reporting reliability, and system stability.
Manage and mentor a team of four analysts across the US and India.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, offering a CustomerOS platform to orchestrate the customer journey. More than 2,000 companies use their applications and AI agents to drive learning, adoption, community connection, and success for their customers.
Lead comprehensive security assessments for potential office locations during Real Estate evaluation processes across North America, EMEA, and APAC regions
Design security infrastructure requirements and specifications for new buildouts tailored to ASL compliance levels and facility use cases
Integrate CPTED principles into architectural planning and site design to optimize security effectiveness through environmental design
Anthropic's mission is to create reliable, interpretable, and steerable AI systems, and they want AI to be safe and beneficial for users and for society. Their team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Owning the full WFM planning cycle for your domains, ensuring seamless operations.
Managing and empowering a high-performing team of analysts with diverse WFM and Service skill sets.
Continuously improving WFM processes to meet service requirements (SLAs), enhance COps efficiency (Wait Time), and align with budget (FTE/Overtime).
Monzo is a financial technology company that aims to make money work for everyone. They offer personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards, along with options to save, invest, and combine pensions.