Remote Operations management Jobs

Job listings

  • Review RCS applications and assess use cases to ensure compliance with carrier regulations and prevent fraud.
  • Provide white glove service to customers, guiding them through complex carrier requirements and technical hurdles.
  • Handle escalations and perform quality assurance checks on AI-generated and agent-reviewed decisions.

Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses. They are a remote-first company with a strong culture of connection and global inclusion.

  • Lead and support multiple branches across a multi-state region, driving P&L performance and operational excellence.
  • Partner with local leaders to improve operations, sales, customer service, and organic growth.
  • Coach and develop Division Presidents and General Managers while supporting acquisition integration and system adoption.

Guardian Fire Services is building one of the country’s leading platforms for fire protection and life safety. Since 2022, we have brought more than a dozen owner-operated businesses into the Guardian family, providing the resources of a national organization while preserving local legacies.

  • Owns the strategy, performance, and compliance of Centivo's claims ancillary functions, with particular emphasis on Plan Documents.
  • Directly manages the Plan Documents Manager and CMAS Manager, ensuring accuracy, timeliness, and regulatory compliance.
  • Serves as the operational authority for CMAS and Plan Documents with clients, brokers, agents, TPAs, and stop loss carriers.

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Headquartered in Buffalo, NY with offices in New York City, Centivo is backed by leading healthcare and technology investors.

$22–$43/hr

  • Plan, execute, and deliver projects on time and within budget.
  • Align stakeholders, manage risks, and coordinate teams to achieve defined outcomes.
  • Maintain budget accuracy, cost control, and ensure prompt issue resolution.

ABC focuses on AI project delivery. They partner with Jobs for Humanity to build an inclusive and just employment ecosystem.

$55,000–$95,000/yr
US Unlimited PTO

  • Coordinate cash pickups with armored couriers and reconcile daily transactions.
  • Serve as primary customer contact for pickup schedules and cash handling procedures.
  • Support smart safe technology rollout and banking back office functions.

LeafLink is the largest B2B cannabis platform, providing tools for licensed businesses to manage operations. They process over $5B annually and have been recognized as a top workplace and fastest-growing company.

  • Drive the master project work plan for TJC Behavioral Health accreditation readiness, establishing clear milestones across clinical and operational teams.
  • Conduct gap analyses and risk mitigation, proactively updating the roadmap and implementing strategies to address compliance risks.
  • Organize internal mock audits and readiness drills, ensuring operational teams are fully prepared for survey execution.

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of care and fosters a culture of innovation and impact.

  • You turn strategy into motion by maintaining command centers and ensuring smooth campaign execution.
  • You prepare agendas, capture notes, and publish daily summaries to keep the team aligned.
  • You support creator pipeline, campaign logistics, and update reporting dashboards with insights.

Podean is a leading marketplace agency helping brands accelerate growth across digital commerce platforms. The company has a globally connected, award-winning team with a remote-first culture.

Fraud Analyst

Eneba

  • Take full ownership of fraud detection and prevention for one of Eneba's products.
  • Analyze large datasets using SQL to identify fraud patterns and design countermeasures.
  • Collaborate with cross-functional teams to improve fraud and verification systems.

Eneba builds an open, safe and sustainable marketplace for gamers. We support close to 20 million active users and are growing fast with a culture of trust and innovation.

  • Own the Marketplace Operations project portfolio from planning through execution and handoff.
  • Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams.
  • Use data, dashboards, and SQL to independently validate project status rather than relying solely on reported updates.

Healthcare.com is a healthcare technology company that builds smarter ways to connect people with coverage and care through three businesses: Marketplace, Pivot Health, and TrustRx. They are a curious, collaborative team focused on solving problems across the healthcare ecosystem.

  • Drive operational performance and analytics by analyzing recruitment and operational data to identify trends, risks, and improvement opportunities.
  • Oversee governance, auditing, and compliance to ensure adherence to recruitment processes, service standards, and client requirements.
  • Lead continuous improvement initiatives, workforce planning, and stakeholder partnerships to optimize service delivery and business outcomes.

Cielo is the world's leading Talent Acquisition Partner, providing talent acquisition, search, consulting, and digital accelerator services to help organizations attract and retain talent. The company operates globally with a focus on operational excellence and client partnerships.