Serve as the single point of contact for the client agency and telephony provider, managing staffing and service levels.
Oversee call-quality monitoring, SLA performance, and compile utilization and performance reports.
Coordinate pre-launch testing, host meetings, and maintain program records and invoicing documentation.
CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. The company has a network of 500+ healthcare professionals and 200+ interpreters, supporting nationwide coverage, and is a Self-Certified Small Disadvantaged Business.
Lead and develop a regional field service team of Senior and Field Service Engineers.
Drive operational performance, revenue, and margin targets while ensuring safe and efficient maintenance of EV charging infrastructure.
Build strong customer relationships and manage escalated issues to deliver an exceptional service experience.
SWARCO EVOLT Charging Ltd is a leading provider of electric vehicle charging infrastructure, delivering reliable installation, maintenance and support services. As part of SWARCO UK & Ireland, the company offers a supportive and collaborative working environment focused on innovation and continuous improvement.
Prepare materials for ACO board meetings and coordinate key events for providers and field teams.
Assist in designing and implementing financial and KPI reports using business intelligence tools.
Monitor compliance activities and support special projects and data requests as needed.
Aledade empowers independent primary care practices to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the US, with a collaborative, inclusive, and remote-first culture.
Lead multiple market ready health care solutions and services launch projects simultaneously.
Mobilize cross-functional efforts to define strategies, develop tools, and execute programs for world class solutions.
Manage launches from early access pilots to commercial availability, maximizing customer time-to-value and company time to revenue.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through its platform serving over 30,000 provider organizations. It is founder-led and privately held, recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.
Lead a team of 10-12 Fraud Investigators focusing on prevention, unauthorized and authorized fraud, and bank communications.
Manage personal and professional development, provide coaching, and drive high performance through weekly meetings and feedback.
Collaborate with senior management to build and scale the EU fraud team from scratch, including hiring and process improvement.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, and investments. With over 10 years in the UK, we have a diverse and inclusive culture focused on solving problems and changing lives.
Lead high-priority operational projects from planning through execution across multiple teams.
Partner with VP of Operations and peer leaders to ensure cross-functional alignment and resolve bottlenecks.
Own systems and process optimization, including ERP enhancements and workflow automation.
ARMRA is a health and wellness company that produces colostrum supplements with 400+ bioactive nutrients to restore vitality. The company is a high-growth startup with a mission-driven, builder culture that values ownership and resilience.
Support operations leadership in day-to-day operations and project management.
Review and improve internal processes, communicate SOPs, and oversee carrier network performance.
Drive analytics and insights across operations, leveraging data to inform decision making.
Nutrafol is a pioneer in hair wellness, creating clinically tested products for hair growth using a patented blend of ingredients. They are a growing company that values individuality, innovation, and continuous improvement, with over 7,500 physicians recommending their products.
Act as a strategic business partner to the Global VP of Commercial, shaping GTM strategy and driving operational excellence.
Manage the Rhythm of Business, including forecasting, QBRs, and opportunity management for a high-velocity commercial segment.
Optimize the renewals lifecycle, improve retention rates, and leverage data analytics to drive predictable growth.
New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. As a global team of innovators, we are dedicated to shaping the future of observability and helping the world's best companies optimize their digital applications.
Manage daily flow of referrals to partner firms and track compliance data for the region.
Support Regional Manager with case agreement records and facilitate payment compliance with accounting staff.
Build weekly/monthly progress reports and interact regularly with attorneys and partner firms.
Morgan & Morgan is a personal injury law firm that fights for consumer rights against insurance companies and large corporations. With over 6,000 employees, they are united by the mission 'For the People'.
Plan and drive execution across major marketing initiatives including product launches, retail campaigns, creative production, and experiential events.
Build scalable processes, SOPs, and timelines to ensure projects launch on time and within budget.
Coordinate with Creative, Growth, Retention, Sales, Operations, and Executive Leadership to maintain alignment and accountability.
Cornbread Hemp produces USDA organic hemp products to support wellness and a healthy lifestyle. This is a fast-paced, entrepreneurial company that values operational excellence and cross-functional collaboration.