Lead life insurance operations across payments, policy changes, licensing, commissions, and in-force administration.
Champion digital transformation and scalable solutions that enable New Business growth and straight-through processing.
Direct a global workforce of 150+ employees, driving operational excellence, risk management, and financial results.
John Hancock, a part of Manulife, is a leading international financial services provider helping people make decisions easier and live better. The company fosters an inclusive, flexible culture focused on well-being, diversity, and professional growth.
Lead program management for AI-accelerated delivery of a Collections Feature Store, overseeing resources, budgets, and governance.
Track sprint velocity, prepare executive reporting, and escalate risks to ensure smooth cross-functional execution.
Coordinate Agile/Scrum activities, production releases, and change management using Jira and Microsoft Project.
This partner company focuses on AI-accelerated data and analytics implementations, including collections feature store delivery. The company culture emphasizes agile delivery, cross-functional collaboration, and remote work, though specific employee size is not disclosed.
Oversee the successful launch of new franchise hotels, managing opening timelines and coordinating project milestones.
Serve as the primary liaison between franchise owners, hotel leadership, and internal cross-functional teams.
Provide on-site guidance and consultation, resolve operational obstacles, and help properties achieve a strong start.
Our partner is a hospitality company focused on launching new franchise hotels and ensuring they meet brand standards. The organization values collaboration, proactive communication, and operational excellence across cross-functional teams.
Manage daily and weekly sales reporting across ticketing platforms like Ticketmaster, AXS, and Tixr.
Coordinate inventory, VIP packages, refunds, and post-event settlements with venues and partners.
Maintain tracking spreadsheets, monitor deadlines, and resolve discrepancies to support smooth ticketing operations.
This company is a partner organization that supports ticketing operations for live entertainment, VIP experiences, and destination events. Its culture emphasizes collaboration with ticketing leadership and cross-functional teams in a fast-paced, internationally oriented environment.
Coordinate the full client onboarding lifecycle, from project initiation to completion, ensuring accurate data and system configurations.
Collaborate with clients, insurance carriers, and internal teams to facilitate technical setups and resolve implementation issues.
Analyze implementation data using Excel and drive process improvements to enhance service quality and client satisfaction.
Our partner is a technology-driven organization specializing in group benefits and retirement services administration, with a focus on delivering seamless digital onboarding experiences. They foster a remote-first culture across Canada and offer multiple openings for candidates to grow professionally.
Lead day-to-day staffing and resource allocation across multidisciplinary creative teams.
Build and maintain rolling 8-to-12-week capacity plans and identify coverage gaps.
Coordinate freelance talent and partner with leadership to balance quality, utilization, and budgets.
A multidisciplinary healthcare communications agency providing integrated creative services to clients. The agency operates in a fast-moving, collaborative environment with active client work, launches, and internal initiatives.
Lead AR and Credit team training, ensuring consistency in processes and policies across all roles.
Coordinate new hire onboarding and ongoing skill-building for current team members.
Collaborate with leadership and cross-functional teams to enhance training tools and performance metrics.
SanMar is a company focused on exceptional customer service and upholding its Family Values across all operations. It fosters a collaborative, team-oriented culture with an emphasis on professional development and adherence to policies.
Lead daily stand-ups, sprint planning, retrospectives, and other agile ceremonies to ensure seamless collaboration.
Manage backlog and ticket flow, ensuring development tasks are well-defined, prioritized, and aligned with product goals.
Serve as the primary liaison between Product Owners/Managers and the Development team, surfacing risks and communicating status.
Worldly is an impact intelligence platform that provides ESG data to businesses on supply chain impacts. It is trusted by 40,000 global brands and operates as a public benefit corporation with a dedicated global team.
Lead AI, automation, data, and technology initiatives to improve operations, reporting, and firm performance.
Support forecasts, KPIs, dashboards, and analyses that deliver actionable business insights to leadership.
Partner with market leaders to align resources, improve processes, and advocate for consultants through staffing and development.
Bridgepoint Consulting is a management consulting firm that helps companies throughout their business lifecycle with finance, technology, and risk/compliance services. It is an Addison Group company with a team-oriented culture that values diverse perspectives and empowers individuals.
Lead, coach, and develop a customer service and claims team to achieve operational objectives.
Monitor performance against SLAs, KPIs, quality standards, and customer outcomes.
Act as an escalation point for complex issues and drive continuous improvement.
WNS, part of Capgemini, is a global leader in intelligent operations serving 700+ clients with AI-powered solutions. With over 66,000 employees across 13 countries, we deliver human-led, tech-driven outcomes for clients and communities.