Drive evolution of Global Support into proactive, intelligence-driven, AI-enabled customer operations through operational intelligence, escalation governance, and workflow automation.
Lead cross-functional operational alignment across Support, Product, Engineering, and Customer Experience teams to modernize support operations.
Oversee support operational tooling, systems optimization, and readiness for major releases and strategic initiatives.
Everbridge is a global leader in critical communications, public safety, and enterprise safety solutions, enabling organizations to deliver life-saving communications at scale. The company fosters a culture of operational excellence, innovation, and proactive customer advocacy.
Own and optimize the end-to-end payments ecosystem to drive conversion and revenue.
Lead strategic initiatives including provider negotiations, routing optimization, and payment localization.
Manage a team and collaborate cross-functionally with Product, Engineering, and Finance.
A partner company in the payments and fintech sector is seeking a Head of Payments. The company operates across multiple markets, offering a high-growth, international environment with a strong ownership culture.
Drive end-to-end localization workflows for customer product teams, ensuring internationalization and localization readiness.
Manage project schedules, budgets, and client relationships, including quarterly business reviews and financial reporting.
Supervise global teams and propose workflow improvements, automation, and tooling to reduce manual effort.
Welocalize provides AI-enabled multilingual content solutions that help enterprises scale globally. The company has a global presence with offices worldwide and focuses on combining AI, automation, and human expertise.
Lead planning, implementation, and evaluation of communications, marketing, and advertising services for SAMHSA's 988 Suicide & Crisis Lifeline Awareness initiative.
Direct a multidisciplinary team across paid marketing, digital engagement, event planning, partner coordination, and data visualization workstreams.
Manage program goals, budgets, deliverables, and contract compliance while collaborating with federal stakeholders.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012 with over 300 employees, the company applies technology, creativity and human-centered services to optimize mission delivery for agencies like Veterans Affairs and Homeland Security.
Own denials, rejections, and outstanding AR for our customers: Work the full recovery lifecycle from root cause diagnosis to resolution.
Pair deep RCM judgment with AI-native tooling: Use Joyful Health's platform to resolve claims at speed and scale, applying expertise where human judgment matters most.
Collaborate with Revenue Cycle Success Managers, RCM Center of Excellence, and Engineering teams to sharpen recovery work and feed product improvements.
Joyful Health is building the AI-powered financial operating system for healthcare practices, aiming to simplify financial operations so providers can focus on patient care. They just announced a $22M Series A led by CRV and investors including founders of MongoDB & KAYAK, and are a small, ambitious team with big goals.
Propark Mobility is an industry-leading parking management company with over 750 locations across the US. They foster a positive work environment focused on supporting and celebrating team members, aiming to create the perfect parking moment for every guest.
Oversee the design, permitting, construction, and turnover of new ABA centers.
Coordinate bidding process, contracting, and supervision of general contractors and consultants.
Manage project schedules, budgets, and vendor relationships to ensure successful delivery.
Proud Moments ABA is a behavioral health organization providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum. The company is expanding rapidly across the US and fosters a collaborative, child-centered culture.
Lead, coach, and develop a team of Content Writer/Editors across global locations, co-owning the knowledge base content strategy for frontline employees.
Drive go-to-market program, project, and process management for content and knowledge management across Operations customer service team.
Build a roadmap, prioritize initiatives, and coordinate across cross-functional teams to deliver on strategic objectives, while troubleshooting major roadblocks autonomously.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, the company is a values-driven, fast-growing tech company recognized as a great place to work with a focus on building safe and personalized pet care experiences.
Own GTM analytics and reporting strategy, providing clear visibility into performance, risk, and opportunity across the funnel.
Scale systems and revenue technology, owning and optimizing the GTM tech stack including Salesforce and AI tools.
Lead and elevate Revenue Operations as a strategic function, establishing RevOps as a partner to GTM leadership.
Loop is a company focused on scaling Go-To-Market organizations. They operate as a startup with a Blended Working Environment and have a team distributed across the US, Canada, and the UK, emphasizing intentional work and growth.
Shape how customers, partners, and employees learn and adopt the Arcadia platform as the highest-level authority for training strategy.
Lead complex training initiatives including new product education and serve as a strategic partner to executive stakeholders.
Build scalable training infrastructure including onboarding curricula, certification programs, and asynchronous learning content.
Arcadia transforms complex healthcare data into a unified foundation for health, helping organizations deliver better care and lower costs. They are a team of fiercely driven individuals committed to making healthcare more sustainable, growing fast as a market leader in population health management.