Remote Operations management Jobs

Job listings

US 3w PTO

  • Own final approval for all web launches, ensuring quality standards are met.
  • Oversee multiple web projects, maintaining timelines and capacity plans.
  • Serve as the primary contact for web project delivery, translating client needs into actionable tasks.

LinkGraph is an SEO software company and full-service digital agency focused on helping websites improve their performance on Google. They are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups, fostering a collaborative and inclusive culture.

  • Development of training materials and training plan for new franchises
  • Manage assigned franchise locations to ensure they are operating at peak performance
  • Facilitate profit and loss and other business/financial trend reviews

California Closets is a leader in premium space management, delivering custom-designed organizational solutions. They believe home should be a source of creativity, comfort, and connection and design custom storage solutions that add value to life and home.

  • Join Horizon North and be part of a team that delivers exceptional hospitality and operational excellence.
  • The Operations Manager is responsible for leading multiple remote hospitality sites, designing and implementing scalable systems.
  • Ideal candidates will have a proven track record in hospitality or remote site management, with strong leadership skills.

Dexterra Group is a fast-growing, financially strong, publicly listed company. They provide fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, and work-life balance.

  • Lead, coach, and develop Team Leads and Member Services Associates.
  • Own performance outcomes for medication access including resolution time, pharmacy turnaround, quality scores, and member satisfaction.
  • Serve as the primary operational partner for pharmacy vendors, owning escalation patterns, performance issues, and workflow alignment.

Maven is the world's largest virtual clinic for women and families with a mission to make healthcare work for all. They have raised more than $425 million in funding and have been recognized as a Time 100 Most Influential Company and a Fast Company Most Innovative Company.

  • Drive operational excellence through structured execution frameworks.
  • Act as the critical bridge between strategic vision and tactical execution.
  • Bring order and systematic thinking to complex challenges.

Token Metrics helps crypto investors build profitable portfolios using artificial intelligence-based crypto indices, rankings, and price predictions. Token Metrics has a diverse set of customers, from retail investors and traders to crypto fund managers, in more than 50 countries.

$140,000–$155,000/yr

  • Work directly with clients to learn their goals and establish how bswift can meet them.
  • Own a book of business of clients representing approximately $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR).
  • Lead a team of bswifters to support their clients' needs and create/keep raving fans of bswift!

Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. From downtown Chicago, and remotely across the country, they serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

  • Partner closely with the leadership team to manage day-to-day Customer Support operations
  • Oversee CS performance across chat, email, and phone support
  • Monitor KPIs (response times, resolution rates, CSAT, escalations) and drive continuous improvement

LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

  • Own real time execution during assigned shifts across chat and phone queues.
  • Provide real time coaching on judgment calls, prioritization, and handling ambiguous cases.
  • Act as the first line escalation point for pharmacy and insurance issues.

Maven is the world's largest virtual clinic for women and families, aiming to make healthcare accessible. They offer clinical, emotional, and financial support via a single platform. Maven has over 2,000 employer and health plan clients and has been recognized with multiple workplace and innovation awards.

$91,399–$107,528/yr

  • Design and implement a structured onboarding program for internal CX agents and BPO partners across international markets.
  • Own a centralized, scalable Knowledge Management system including Help Center content, internal SOPs, macros, and workflows.
  • Design and operate a robust QA framework across all channels and regions.

Grüns believes that foundational nutrition should be simple and convenient for everyone and are dedicated to bringing comprehensive and real nutrition through their gummies, formulated from 60 nutrient-dense and whole-food ingredients. They operate in a fully remote, high-trust environment and come together bi-annually for off-sites to connect IRL.

  • Develop and implement delivery strategies that align with organizational goals.
  • Build a strong Global Delivery and Operations engine to enable growth and profitability.
  • Drive initiatives related to service delivery efficiency and operational excellence.

Rackspace Technology is a multicloud solutions expert, combining expertise with leading technologies across applications, data, and security to deliver end-to-end solutions. Named a best place to work year after year, they attract and develop world-class talent.