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Ticketing in Sabre:

  • Build and manage Passenger Name Records (PNRs) in Sabre.
  • Price itineraries using Sabre's fare pricing tools.
  • Issue electronic tickets (e-tickets) across multiple Pseudo City Codes (PCCs).

Team Leadership:

  • Run daily check-ins with your Ticketing Members, assign the queue based on urgency and capacity.
  • Coach team members on correct Sabre procedures, PCC-specific rules, common error prevention, and how to handle different booking types.
  • Spot-check issued tickets each shift.

Coordination and Handover:

  • Communicate with the Client Service team in real time.
  • Coordinate handover to the Trip Fulfillment team immediately after ticketing.
  • Submit a clear end-of-shift summary to your Concierge Manager.

Ascend

Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. They have grown from 12 to 66 people in just over a year and are backed by Bessemer Venture Partners.

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