Responsible for the management of our GP–Support team operating in the Americas time zone.
Give guidance, mentor, and coach direct reports; establish and monitor performance goals.
Maintain a close collaboration with Finance, HR, IT subject matter experts while supporting customers.
G-P's SaaS-based Global Employment Platform enables clients to expand into over 180 countries quickly and efficiently. They are dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere by using diverse, remote-first teams.
Own the accuracy, speed, and compliance of every flight booking issued during your shift.
Personally handle the most complex and high-value bookings.
Lead, coach, and hold accountable a team of Ticketing Members.
Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. They have grown from 12 to 66 people in just over a year and are backed by Bessemer Venture Partners.
Act as the primary gatekeeper and incident manager for all open escalations during US hours.
Proactively coordinate with internal teams to unblock stalled escalations.
Partner with the Support Operations Manager to translate monthly governance reports into actionable tasks for our accounts.
Aera Technology is a Decision Intelligence company that delivers innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Established in 2017 and headquartered in Mountain View, California, they're a series D start-up.