Serve as the central point of contact focused on strategic initiatives for senior leaders across multiple functions.
Proactively identify, assess, and manage program risks, interdependencies, and critical path issues.
Regularly deliver clear, concise, and compelling program updates, status reports, and recommendations to the leadership team.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Review client’s requests and assess needs for additional information.
Negotiate budgets and schedules with vendors and supervise the progress of translation projects.
Manage multiple projects/clients simultaneously.
CQ fluency partners with healthcare and life sciences organizations to make communication clear, culturally relevant, and compliant. They have been recognized on the Inc. 5000 Fastest-Growing Private Companies list consecutively for over a decade and continue to redefine what’s possible when innovation, empathy, and excellence intersect.
Manage and empower your team of up to 12 Customer Onboarding Specialists in a remote environment
Drive results from your team by consistently meeting or exceeding activation targets
Monitor key metrics and report on team performance and KPIs, including achievement of activation goals
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors including Addition, Bessemer, Emerson Collective and have a passionate, talented, and customer-focused team.
Supervises daily operation of the Collection unit, ensuring compliance with policies and regulations.
Performs collection activity on accounts when subordinates have difficulty collecting.
Reviews the department’s collection activity, identifying trends and assessing unit effectiveness.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity and collaboration.
Conduct extensive survey evaluations/audits of commercial auto accounts.
Write comprehensive reports detailing findings and recommendations.
Manage scheduling with policyholders, underwriters, and home office staff.
Core Specialty offers a diversified range of property and casualty insurance products for small to mid-sized businesses. From underwriting offices spanning the U.S., the Company focuses on niche markets, local distribution, and superior underwriting knowledge, offering traditional as well as innovative insurance solutions to meet the needs of its customers and brokers.
Leading and managing a team of recovery professionals while ensuring strong operational and financial performance.
Maximising recoveries and revenue while controlling operational costs.
Monitoring and managing team performance against agreed targets, KPIs, and service standards.
Enterprise Mobility is a family-owned, world-class portfolio of brands that includes Enterprise Rent-A-Car. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, they advance the world, one journey at a time.
Proactively manage the full implementation process for your book of business, providing visibility into project status and risk
Partner with customers to understand their requirements, and consult on optimal Miter configuration for their needs
Migrate employee and payroll data from legacy systems into Miter, ensuring accuracy and completeness
Miter helps construction contractors build with confidence by using AI and embedded payments to rebuild the core HR, finance, and operations systems. They've grown to thousands of customers and tens of millions in ARR since launching in 2021.
Maintain full ownership of departmental success by ensuring all staff meet or exceed fulfillment rates and support SLAs, with a primary focus on high seller CSAT scores.
Leverage platform data (Lysted, Pendo, Indy audits) to analyze throughput, identify resource gaps, and proactively optimize processes to improve support delivery.
Foster a culture of objective feedback tied to organizational goals and quality support delivery through regular meetings and reviews of check-ins and upward feedback.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. They are data-driven and customer-obsessed as they work to solve interesting and complicated challenges in a fast-growing global market.
Drive performance excellence by partnering across BI, Product/Tech, Field Operations, and Clinical Strategy to identify performance issues.
Own the end-to-end execution of the Objective Steering Committee (SteerCo) meeting; set the strategic agenda, track accountability against KRs, and drive high-stakes decision-making.
Prepare high-level performance briefings, memos, and briefs utilizing internal analytics into clear, concise, and narrative-driven executive slide decks.
Aledade empowers the most transformational part of our health care landscape - independent primary care. They are the largest network of independent primary care in the country helping practices deliver better care to their patients and thrive in value-based care.