Remote Operations management Jobs • UK

As a Motor Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in your experienced line of business. Your background and experience will deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client.

As a Change Manager in Global Operations, you will own and lead the end-to-end change management function, embedding a structured and proactive approach to how change is delivered across our partners. You will act as the central coordination point for all operational change, ensuring initiatives are operationally ready, prioritised effectively and deliver measurable impact. You will also provide leadership and direction to a team of L30 Change Partners.

Lead change management across fast moving projects, from process redesign to product launches. Maintain, adapt and continuously review domain processes, workflows and supporting documentation. Partner with Product, Ops and Customer Ops teams to ensure change is adopted, embedded and maintained. This isn’t just about fixing what’s broken — it's about making good things even better.

Our Business Success Team Manager will be supporting our specialists responsible for the overall experience of our most complex businesses and represent Monzo by working with teams across the bank to create smooth experiences that build trust and confidence in our Business Banking product and support. Our Business Success Team are amongst the most knowledgeable COps in their domain space and hold subject matter expert prowess.