Remote Operations management Jobs • Incident Management

Senior Risk & Control Managers are responsible for leading risk business partnering for one or more areas across Customer Operations to foster a risk-based decision making culture, provide guidance on regulatory compliance, and advise on correct governance paths. They ensure key risk indicators are well-defined, monthly MI and reporting packs are created, and risk and control assessments are completed appropriately.

As Director, Global Security Operations Center, you will evolve and mature Twilio’s GSOC infrastructure to strengthen the foundation of our overall security posture and enable the safety and security of our people and assets worldwide. This means bringing in broad knowledge of intelligence-driven physical security programs to strategically lead, operationalize, and optimize the GSOC’s state of readiness.