Join Monzo as a people-focused Team Manager on the evening & overnight team, leading COps squads. You’ll work between 2.30pm and 8.30pm, primarily Monday-Friday, with 1 weekend day in every 8 weeks. You'll support part time COps, deliver coaching, empower your team, and manage performance to help Monzo customers with their financial lives.
At Short Story, we have a Fit-First approach to Styling. As our Styling Team Manager, you'll be at the heart of this—crafting experiences that make getting dressed effortless, exciting, and deeply personal for millions of clients. Your goal is to ensure that we deliver a top-notch styling experience to our clients and be instrumental in making sure we earn our client’s business over and over again.
Lead and scale our day-to-day clinical support operations, ensuring white-glove service across all inbound channels related to prescription access, benefit verification, documentation issues, and prior authorization coordination. This role will oversee team performance, guide operational improvement efforts, and serve as a key escalation point for complex service issues.
Own the successful implementation of the Whole Student System across our network of partner schools via multi-year coaching of school leadership team members as well as ongoing account management efforts. Ensure the successful implementation of the Whole Student System across all partner schools. Develop and continually evolve a vision for School & District Support aligned with an evolving program vision and sector best practices. Serve as the voice of partner schools across the organization. Manage the Program Success Team.
Seeking an experienced Director of Corporate Studios to oversee and drive performance across 10 to 20 company-owned locations nationwide. This role is responsible for leading the day-to-day operations, financial performance, staffing, and member experience of corporate studios. This is a remote-based position with regular travel across the United States to ensure in-person leadership, coaching, and support of the corporate store teams.
The Admissions Team Lead is accountable for achieving student start target objectives within designated Keypath Academic Partners by providing customer service and proactive coaching support. They collaborate with the Admissions Manager to implement new processes, deliver training and coaching to Advisors, and motivate the team through initiatives. Responsibilities include people leadership, sales management, process management, and stakeholder engagement.
Provide day-to‐day guidance to Customer Outcomes engagement management staff to ensure timely, high quality delivery of implementation projects. Be the focal point for delivery questions or concerns from internal stakeholders or customers. This includes – customer governance calls, internal project reviews and escalations. Ensure adherence to the Global Services Delivery Framework and operational excellence through high degree of rigor and attention to detail on project execution. Manage Revenue, Cost and Margin for regional delivery implementations.