Lead Lean and cultural transformations for 5-7 customers in Food & Beverage, CPG, and manufacturing through QAD Redzone implementations.
Train shop-floor teams and leadership on Redzone workflows, facilitate huddles and kaizen activities, and track performance uplifts.
Travel up to 80% across the U.S. while managing project schedules, executive overviews, and customer success assessments.
Redzone, the Connected Workforce unit within QAD, helps manufacturers boost productivity and employee engagement by combining AI-powered software with expert coaching. With nearly 2,000 plants and 500,000+ users, they foster a collaborative culture focused on growth, idea-sharing, and frontline empowerment.
Lead, coach, and develop a customer service and claims team to achieve operational objectives.
Monitor performance against SLAs, KPIs, quality standards, and customer outcomes.
Act as an escalation point for complex issues and drive continuous improvement.
WNS, part of Capgemini, is a global leader in intelligent operations serving 700+ clients with AI-powered solutions. With over 66,000 employees across 13 countries, we deliver human-led, tech-driven outcomes for clients and communities.
Lead and support daily team operations, providing coaching, guidance, and professional development to team members.
Manage workflows, staffing, and performance to ensure service levels, KPIs, and quality standards are consistently met.
Coordinate training and process improvements while handling escalated customer issues with empathy and sound judgment.
Our partner provides insurance operations and customer-focused services across the United States. The company fosters a collaborative, inclusive culture centered on continuous improvement, employee development, and integrity.
Build and run automations that reduce routine work across operations, communications, and research support.
Help researchers and operations staff use frontier AI models effectively through onboarding, coaching, and shared infrastructure.
Prioritize automation projects by expected value and maintain Epoch's portfolio of AI tools and integrations.
Epoch AI is a research institute investigating trends in machine learning and the economic consequences of AI. The team is small, mission-driven, and committed to building an inclusive, supportive community.
Coach and support franchise owners across 18–25 branches to drive profitable growth.
Monitor performance, analyze financials, and develop proactive solutions for operational challenges.
Build strong relationships through frequent communication and up to 70% travel to franchise locations.
The company operates a network of franchise branches in the lawn care and pest management industry. It fosters a collaborative culture centered on customer focus, integrity, innovation, and perseverance.
Facilitate live, supervised voice recording sessions for a multilingual conversational AI project.
Provide real-time participant coaching and monitor technical quality throughout each session.
Complete approximately 8 hours of calibration prior to production and independently support recording sessions.
Welo Data is a global AI data company that provides high-quality, ethical data to train advanced AI systems. With over 500,000 contributors in 100+ countries, the company offers flexible, remote opportunities and a supportive global community.
Manage session facilitation, real-time coaching, and recording quality monitoring.
Complete 8 hours of calibration before production.
Support recording sessions independently and resolve technical issues.
Welo Data, part of Welocalize, is a global AI data company with over 500,000 contributors. They deliver high-quality, ethical data to train advanced AI systems in more than 100 countries.