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What You’ll Be Doing:

  • Lead a remote team of around 10 agents to deliver exceptional customer and business outcomes.
  • Develop team capability through virtual 1:1s, coaching sessions, huddles, and team meetings.
  • Support the Customer Support Manager in delivering positive departmental improvements.

We’re Looking For:

  • Natural leadership ability with resilience to manage a dynamic out-of-hours remote team.
  • Contact centre experience (financial services experience is a bonus).
  • Passion for coaching and developing others with proven coaching success.

Great Perks:

  • Private Healthcare including dental and opticians services.
  • Worldwide travel insurance.
  • 28 days holiday (plus bank holidays).

Capital on Tap

Capital on Tap provides an all-in-one business credit card & spend management platform that helps business owners save time and money. They proudly serve over 200,000 businesses across the world and their goal is to help 1 million small businesses by 2030.

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