Remote Operations management Jobs · Customer Service

Job listings

$80,000–$85,000/yr

  • Lead and manage a team of 5 Specialists through high-volume morning dispatch, delegating effectively and keeping the team calm under pressure.
  • Ensure classrooms are filled with 98%+ fill rates, manage assignment monitoring systems, and respond quickly to incidents and escalations.
  • Serve as primary liaison for Tier 3 school partners, build strong customer relationships, and support Guest Teacher engagement and fulfillment.

Kokua connects schools with guest educators to cover teacher absences, ensuring students have access to positive role models. The company is mission-driven and focused on ensuring every classroom has an excellent teacher every day.

  • Work directly with customers and internal teams to support Toll-Free Verification onboarding, ensuring carrier and regulatory compliance.
  • Review verification submissions, conduct KYC checks, analyze digital footprints, and handle escalations to prevent fraud.
  • Collaborate with cross-functional teams to streamline onboarding, improve workflows, and maintain operational efficiency.

Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. It is a remote-first company with a strong culture of connection, global inclusion, and diverse experiences.

$55,000–$65,000/yr

  • Oversee student records, testing, attendance, and office management to support school operations.
  • Act as a resource for internal staff and external families by managing escalated needs across procedures and technology.
  • Liaise between school teams and regional leadership to develop and document operational procedures.

ACCEL Services provides operational support to regional online schools, ensuring compliance with sponsor and board regulations. The company emphasizes collaboration, reliability, and adherence to state laws.

$34,425–$57,375/yr

  • Review and process residential mortgage documentation to ensure compliance and accuracy.
  • Collaborate with internal departments to resolve issues and manage fluctuating workloads.
  • Identify opportunities for process improvements and contribute to operational efficiencies.

Our partner is a financial services company that manages residential mortgage transactions. They offer a remote, inclusive work environment with comprehensive benefits and career development opportunities.

$100,000–$160,000/yr
US 3w PTO

  • Manage a portfolio of commercial properties in the East Bay, CA, ensuring tenant and owner satisfaction.
  • Oversee lease terms, CAM estimates, construction management, and accrual accounting.
  • Collaborate with a high-trust team to solve complex problems and deliver exceptional service.

Windsor Management provides white-glove property management services for commercial properties. They are a rapidly growing, female-founded company recognized as a Great Place to Work, with a collaborative and high-trust culture.

  • Monitors and supports the overall health and operations of Professional Chapters, ensuring volunteer leaders have resources and compliance.
  • Serves as first point of contact for chapter leaders, resolving operational issues and connecting them with AMA resources.
  • Develops and implements initiatives to strengthen volunteer engagement, collaboration, and leadership development.

The American Marketing Association is the leading global professional marketing association, providing community and resources for marketers. With 70 chapters and 350 college campuses, it fosters a vibrant and inclusive community.

$90,000–$100,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Install and deploy TVs, media players, and related equipment in retail stores to execute new store rollouts and retrofit projects.
  • Manage logistics including equipment swaps, returns, and shipments to HQ while maintaining accurate records of service visits and inventory.
  • Diagnose and resolve in-store technical issues such as power, connectivity, and hardware failures to ensure network uptime and performance.

Grocery TV is a leading in-store retail media platform that partners with over 120 retailers to modernize stores and drive incremental revenue. The company reaches 1 in 4 Americans across 6,500+ stores and values innovation and collaboration.

US 3w PTO

  • Lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities with 1500-2500 units.
  • Partner with onsite property management to effectively manage resident accounts and ledgers.
  • Pursue recovery of delinquent monies and ensure proper handling of evictions and abandoned units.

We are a people-first real estate investment company that values impact and high-performing teams. We are a nationally respected property management team with a culture of expertise and entrepreneurial spirit.