Drive timely project execution and closure for invoicing and revenue recognition per the revenue forecast.
Manage end-to-end delivery of customer projects, including scope, time, cost, quality, and risk management.
Act as a single point of contact and trusted advisor for assigned customers, building effective stakeholder relationships.
NICE Ltd. provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an equal opportunity employer fostering an innovative and inclusive culture.
Provide one point of contact for customers during new equipment warranty, coordinating with global warranty teams, engineering, and sales.
Travel to customer sites for kickoff and handover meetings, and lead internal kickoff and post-mortem meetings with stakeholders.
Manage project costs, material requirements, and service schedules, ensuring effective use of labor and resolving customer complaints.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With over 16,000 professionals in 50+ countries, we foster a diverse and inclusive culture that drives business success.
Act as central interface for mail and document management, processing fines, missing documents, and OEM recalls.
Handle authority requests independently, prioritizing by urgency and ensuring timely responses.
Optimize backlog through organized workflow and continuous ticket screening.
FINN is Germany's leading car subscription platform, making car access effortless and sustainable. With over 350 employees from 50+ nations, we're a fast-growing startup building the future of mobility.
Guide a functional team and collaborate cross-functionally to deliver high-quality onboarding and post-production cases and projects.
Serve as the primary escalation point for issues, applying deep OSV service and Workday system knowledge to enhance service consulting.
Proactively identify risks, resolve issues, and mentor junior team members to drive scalable, effective solutions.
OneSource Virtual provides innovative technology and services for HR, payroll, and finance to Workday customers. Founded in 2008, the company has over 1,500 customers and 92% retention, with headquarters in Dallas, Texas, and additional locations across North America and Europe.
Oversee day-to-day entry and processing of constituent and donor data into CRM with high accuracy and timeliness.
Serve as primary point of contact for outsourced customer service agents and manage escalated issues.
Lead training of internal teams and chapter staff on data entry, management, and cleanup best practices.
Make-A-Wish is the world's largest wish-granting organization, uniting communities to grant life-changing wishes for eligible children. The organization fosters a inclusive community culture that warmly embraces wish families, volunteers, and colleagues.
Communicate trip details to vendors, suppliers, and CEOs, and assist with daily operational management.
Handle regional finances, including invoice resolution, payment processing, and budget validation.
Support tour staff scheduling, hiring, administrative tasks, and provide ground support during trips.
G Adventures is a leading small group travel company that focuses on authentic, transformative travel experiences. With 35 years of history, the company fosters a culture of belonging, inclusivity, and passion, with a global team dedicated to making travel better for people and the planet.
Support setup, operation, and breakdown of Boxbar units at live events.
Train venue staff, assist with troubleshooting, and maintain clean bar areas.
Communicate with teams, monitor unit performance, and complete post-event reports.
Boxbar Tech is an award-winning, high-growth technology company that automates self-service beverage technology for events, venues, stadiums, and hospitality. They operate at the intersection of technology, hospitality, and live events, and are expanding their US event operations with a focus on reliability and high standards.
Work with assigned dealers to enhance customer experience and achieve sales objectives.
Evaluate service customer experience and assist in continuous improvements to build loyalty.
Leverage data and technology to prepare for dealer contacts and address priorities.
MSX International partners with leading vehicle manufacturers and mobility organizations to optimize operations and captivate customers. With global teams and over 30 years of experience, they design tailored solutions for sales, repair, parts, and consumer engagement.
Lead end-to-end resource management and customer support operations for the Learning Innovation team.
Oversee capacity planning, staffing, and utilization while architecting scalable support experiences.
Drive integration of AI and automation into workflows to improve efficiency and decision-making.
ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture with a focus on freeing people from busywork.
Evaluate dealer fixed operations, identify inefficiencies, and recommend performance improvements.
Coach dealer staff on sales techniques and customer service standards to meet objectives.
Track key performance metrics, report progress, and implement best practices.
MSX is a trusted global partner to leading vehicle manufacturers and mobility organizations for over 30 years. They design and deliver tailored solutions for sales performance, repair optimization, and consumer engagement with a diverse team.