Lead a diverse group of individuals that are at the top of their field, a high-performing team that works hard, plays hard and is there for each other. Make decisions to make them the best that they can be and to encourage their growth to even greater heights. The manager will work on maintaining high levels of service and building relationships with customers.
Job listings
The scheduling operations associate will work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need. The associate will coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness. The role requires working across multiple technology systems to ensure accurate record keeping.
The Customer Assurance Manager ensures the quality, reliability, and consistency of our customer-facing operations by overseeing specialized teams and initiatives that support both Success and Resolution. The role focuses on building trust and assurance in every aspect of the customer journey while enabling other managers to focus on their core missions.
As an Enterprise Implementation Manager (EIM) you will be a highly capable project leader responsible for bringing the customer live, managing end-to-end implementation activities and running large, complex implementation projects at high quality and speed.
As a Team Leader, you will lead and develop a multi-disciplinary team who are based remotely and support older Australians with their aged care journey. Your team will be responsible for conducting Triage, Support Plan Reviews and making Delegate decisions as per the revised Aged Care Act.