Remote Operations management Jobs · Customer Service

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  • You receive, review, and process incoming 811 locate tickets within required response times.
  • You coordinate utility locating activities with internal field teams and third-party locating vendors.
  • You ensure compliance with state one-call laws and Lumos damage prevention policies.

Lumos is building one of the nation’s fastest-growing 100% Fiber Optic networks, aiming to connect millions of homes by 2030. The culture is fast-paced, collaborative, and focused on innovation and operational excellence.

  • Review and manage daily progress reports on outstanding curative pipelines and SLA reports.
  • Act as a liaison for borrowers, assisting with questions and concerns throughout the title clearance process.
  • Maintain open communication with team and managers, and support lender relationships.

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of loan services. The company emphasizes an entrepreneurial mindset and a culture guided by its '5C's' values: Connect, Collaborate, Communicate, Care, and Celebrate.

  • Manage all aspects of high-profile/complex projects, including placing orders, tracking shipments, and billing customers correctly.
  • Coordinate with vendors, customers, and sales teams on pricing, order placement, claims, and account management to ensure customer expectations are met.
  • Proactively seek alternative methods to deliver projects on time and within budget, while deepening customer relationships through on-site visits as needed.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. With over 460 warehouse storefront locations and a strong network of eight regions, the company emphasizes a collaborative and inclusive culture focused on customer service and career growth.

$120,000–$120,000/yr
US 16w PTO

  • Develop and maintain strong client relationships and operational plans for global executive protection programs.
  • Organize personnel and resources globally, implement new technologies, and track processes across multicultural teams.
  • Provide after-hour emergency response and produce contracts and deliverables with a high degree of dedication.

Keelson Strategic is a security services firm that provides global executive protection and operational support to clients worldwide. The company is an equal opportunity employer with a focus on high-quality security management and logistics.

  • You will be accountable for order delivery and coordination of order management process.
  • You will serve as SPOC between customer and operational teams.
  • You will manage customer escalations and propose process improvements.

We provide innovative information and communication technology services. We have grown to over 3900 employees and are the second largest employer in eastern Slovakia.

$52,194–$55,000/yr
US 3w PTO

  • Manages and coordinates the Cruise Line in-kind program, handling booking requests and supporting chapters.
  • Collaborates with cross-functional teams including Corporate Alliances, Medical Affairs, and Finance to optimize program impact.
  • Analyzes, tracks, and reports on program utilization while preparing and updating program documentation.

Our vision is to grant the wish of every eligible child. As the world's largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

  • Provide expert leadership across all hotel departments, ensuring exceptional guest service and coaching team members to achieve success.
  • Cultivate high service standards at multiple properties by hiring the right team members and modeling quality assurance best practices.
  • Deliver on key business measures of service, cost, and labor controls through hands-on leadership and critical thinking.

Drury Hotels is a family-owned hotel system providing world-class hospitality across 150 hotels in 30 states. With over 6,100 team members, the culture emphasizes personal growth, career development, and taking exceptional care of team members and guests.

  • Oversee real estate transactions from contract to close, ensuring smooth and efficient processes.
  • Manage documentation, including contracts and addendums, and handle communication with internal and external parties.
  • Resolve transaction issues promptly and provide top-notch service to ensure a seamless closing experience.

Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers and real estate investors. The company just secured a $65M Series A investment and is expanding its vertically integrated real estate investment business with local market expertise and advanced technology.

  • Review RCS applications and assess use cases to ensure compliance with carrier regulations and prevent fraud.
  • Provide white glove service to customers, guiding them through complex carrier requirements and technical hurdles.
  • Handle escalations and perform quality assurance checks on AI-generated and agent-reviewed decisions.

Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses. They are a remote-first company with a strong culture of connection and global inclusion.