Project Management Associate

About The Role:

• The Project Management Associate role is a unique, high-impact position where you will work with homeowners across the country on large scale, high value home improvement projects.
• The role encompasses the full project lifecycle, from initial lead qualification and closing through to remote project management and completion.
• The role requires expertise in project oversight, client stewardship, and consultative sales.

What You'll Do:

• Kick off projects by responding to warm inbound leads, acting as a consultant and advisor to homeowners to help them define their vision and win their business
• Create new partnerships with Service Providers by demonstrating the value of our program and helping them scale their business through the Real Estate Program.
• Coordinate a high volume of home improvement projects, managing all details from outreach and scheduling to invoicing and resolving customer concerns.

What We're Looking For:

• At least 1 year of experience in customer success, sales or account management (or senior customer service roles)
• Ability to build and maintain strong relationships with both customers and outside vendors/partners.
• Excellent written and verbal communication skills