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What You Will Do:
- Lead and grow a team of Customer Success Managers to achieve targets.
- Implement processes that drive high adoption with new programs.
- Build strong relationships with agency partners.
Qualifications:
- Proven experience in managing a Customer Success team.
- Ability to lead and motivate a team, including coaching.
- Experience with CRM, dialers, and other platforms.
A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey by simplifying the senior care search. With over 15,000 senior living communities and home care agencies, APFM has helped millions of families find care since 2000 and employees live the company values every day.