Remote Operations management Jobs • Account Management

This leader drives scaled engagement models, digital programs, and partner motions to ensure customer adoption, value realization, and retention. The role requires balancing operational excellence with strategic vision to deliver consistent, high-impact customer experiences at scale. The Director will define and execute the customer success strategy for commercial and scale segments and build and lead a high-performing team across named CSMs, pooled, and partner-led models.

Market Managers are project managers and leaders in their markets who ensure practices are hitting quality and savings targets. Managers work in close collaboration with their MP/ED to ensure strategic goals are set and implemented through PTS engagement. They assist ED/MP on market strategy implementation and manage practice transformation priorities aligned to ACO strategic plans and practice transformation plans.