Platform Implementation Manager

DoorDash

Remote regions

US

Salary range

$64,600–$95,000/yr

Benefits

Unlimited PTO 2w maternity

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About the Role:

  • Provide a best-in-class onboarding experience for SMB merchants.
  • Troubleshoot issues, coordinate with stakeholders, and ensure smooth transition.
  • Educate merchants on products, answering questions and guiding them.

You’re excited about this opportunity because you will…:

  • Drive merchant onboarding with clear communication.
  • Leverage tech-savviness to troubleshoot technical issues.
  • Collaborate with sales and account management teams.

We’re excited about you because…:

  • Have 3-5 years of experience in onboarding, implementation, or account management.
  • Possess excellent external and internal presentation skills.
  • Are tech-savvy and able to dig into technical issues.

DoorDash

DoorDash's mission is to empower local economies. They are a technology and logistics company that aims to be the go-to for all goods, growing rapidly and changing constantly to allow team members to share perspectives and solve challenges.

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