Platform Implementation Manager
Benefits
Unlimited PTO
2w maternity
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About the Role:
- Provide a best-in-class onboarding experience for SMB merchants.
- Troubleshoot issues, coordinate with stakeholders, and ensure smooth transition.
- Educate merchants on products, answering questions and guiding them.
You’re excited about this opportunity because you will…:
- Drive merchant onboarding with clear communication.
- Leverage tech-savviness to troubleshoot technical issues.
- Collaborate with sales and account management teams.
We’re excited about you because…:
- Have 3-5 years of experience in onboarding, implementation, or account management.
- Possess excellent external and internal presentation skills.
- Are tech-savvy and able to dig into technical issues.
DoorDash
DoorDash's mission is to empower local economies. They are a technology and logistics company that aims to be the go-to for all goods, growing rapidly and changing constantly to allow team members to share perspectives and solve challenges.