Lead new providers through the technical implementation process.
Act as the technical point of contact for providers, troubleshooting integration issues and platform bugs.
Partner directly with the Manager to relay provider feedback, helping shape the product roadmap.
LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Establish and maintain communication with key stakeholders.
Proactively identify and mitigate potential risks.
Conduct tailored training sessions for merchants based on their needs.
Jobgether is a platform where job seekers can find and apply for jobs. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Act as the primary owner of multiple concurrent customer implementations, balancing time to value with customers’ intended timelines
Lead customer kickoff meeting, initiating conversation on goals and desired business outcomes and setting mutually agreed upon expectations for the implementation project plan
Facilitate regular implementation working sessions with the customer, navigating customer objections when warranted
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. They have award-winning threat intelligence, emergency communication, and travel risk management solutions and serve thousands of leading businesses in more than 150 countries.
Leading the implementation process for Kojo’s customers quickly and with a high degree of responsiveness and service.
Effectively supporting ~20 concurrent implementation projects, ensuring all new Kojo customers receive a personalized and hands-on experience.
Conducting meetings and consultations with stakeholders to identify project requirements and define scope, deliverables, and timelines.
Kojo is transforming the way commercial construction companies buy their materials, making buildings cheaper and easier to build. Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world, valuing diverse perspectives and committed to building an inclusive workplace.
Manage the onboarding process for mid-market customers.
Develop and manage customized rollout plans.
Build strong relationships with key stakeholders.
Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters. The company was officially founded in Houston in 2017, and it has grown from a single shop’s vision to the industry’s leading solution.
Serve as the main point of contact during a customer’s implementation process
Deliver top tier customer service and support across all product areas
Assist in training customers to ensure the successful beginning of a new customer journey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market.
Lead multiple product implementations, ensuring a smooth customer experience.
Drive hardware and software delivery, meeting project milestones and training.
Manage customer relationships as the primary point of contact.
Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
Prepare before calls to ensure Cherry implementation is efficient and practical
Deliver engaging narratives based on past customer successes to build initial momentum and excitement for Cherry
Cherry is a fast-growing FinTech company established in 2019 that offers a Buy Now, Pay Later solution for medical practices. They are backed by investors such as Kleiner Perkins and DCM, and led by Stanford entrepreneurs with a previous successful exit.
Manage end-to-end implementation projects, maintaining project plans and ensuring deliverables are completed on time.
Partner with firm administrators to align priorities, clarify responsibilities, and maintain momentum.
Guide customers on Karbon best practices for workflow setup, helping firms establish efficient processes.
Karbon is the global leader in AI-powered practice management software for accounting firms. They provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day and have a people-first culture.
Own end-to-end customer onboarding with a hands-on implementation mindset.
Lead customer implementations that may span weeks or months, depending on complexity.
Act as a trusted consultant, challenging assumptions and reframing requests when needed.
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.
Identify and implement new operational processes to drive efficiency.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is a remote-first company!
Drive a complex, fast-paced, high-volume sales motion.
Run a highly structured end-to-end sales workflow: prospecting, discovery, data analysis, pitching, negotiation, and close.
Excite our existing accounts on the potential to increase revenue share.
DoorDash empowers local economies, facilitating quick learning and impactful decisions with empathy. They are a technology and logistics company transforming into a go-to for diverse goods, valuing diverse perspectives and offering comprehensive benefits.
Drive the full onboarding lifecycle from kickoff to go-live, manage timelines and risks.
Independently implement standard Salesforce and Mogli configurations, translate technical knowledge for precise client configurations.
Promote client success by implementing a dynamic onboarding program and training curriculum.
Mogli Technologies delivers a native Salesforce application for SMS and WhatsApp communications to global education organizations and nonprofits, along with extreme growth of clients in commercial verticals. They are a small, high-trust team focused on accelerating their clients' success globally.
Successfully lead customer project teams through a multi-phase implementation project plan
Use effective training techniques and methodology to communicate complex ideas to drive product adoption
Maintain an expert level understanding of the GoodTime Hire product and recruiting industry
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Our platform handles the complexity others can’t — automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. Our Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.
Manage a pipeline of qualified leads, building relationships with potential clients.
Propose Flipdish solutions and own the full sales cycle, from initial engagement through closing.
Communicate the unique value proposition of our products and handle competitive questions.
Flipdish provides independent restaurant and takeaway owners with the tools they need to make their lives easier. They are an Irish unicorn (valued at over $1bn) serving independent restaurants and are committed to supporting people in the food industry.
Assist customers in learning and adopting the brightwheel product.
Own a portfolio of 100+ accounts throughout the onboarding process.
Prioritize accounts to take strategic, timely actions and complete implementation.
Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day and are backed by top investors.
Develop growth plans and spearhead the day to day execution for a portfolio of Franchise Groups / Brands.
Blend data analysis, operational insights, and relationship management.
Report into a Manager on our US Franchise Sales - Restaurants team within our Enterprise organization.
DoorDash's mission is to empower local economies and they are a technology and logistics company that started with door-to-door delivery. They are growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
Drive end-to-end activation projects for new strategic clients.
Define and standardize implementation methodologies and best practices.
Develop and execute comprehensive implementation plans aligned with client objectives.
Commure's mission is to simplify healthcare and aims to revolutionize care delivery. They power over 500,000 clinicians and is backed by investors including General Catalyst and Sequoia.
Conduct QBRs and strategic reviews, aligning product usage with customer objectives and KPIs.
Proactively identify and address retention risks.
Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, it's recognized for innovation and global impact. They foster a collaborative and growth-oriented culture.
This is a doer role, acting as the technical bridge between clients, product, and engineering.
Translate business requirements into reliable system configurations and proactively identify opportunities to improve processes and automation.
Own and execute technical platform setup and configuration for clients.
SaaS Talent is a recruiting, business development, and growth partner with 20+ years of experience in SaaS and Hi-Tech. They help companies scale and transform their business by streamlining sales, marketing, and operations, hiring ideal talent, and getting funding, having worked with 100+ companies.