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Karbon
Karbon
4 open remote positions
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform for accounting professionals. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work certification and Fortune's Best Small Workplaces list.
Salary Distribution
3 of 4 jobs
PTO Distribution
4 of 4 jobs
Unlimited PTO
2 jobs (50%)
Parental Leave Distribution
Benefits Overview
4 of 4 jobs
401(k)
(3)
Dental
(3)
Medical
(3)
PTO
(3)
Vision
(3)
Disability
(2)
FSA
(2)
Life Insurance
(2)
Parental Leave
(2)
Commuter benefits
(1)
Home office equipment
(1)
Parental leave
(1)
WFH Stipend
(1)
Wellness days
(1)
Work-from-home Stipend
(1)
Work-from-home stipend
(1)
Open Positions
Canada
Unlimited PTO
8w maternity
8w paternity
Manage a large portfolio of SMB customers, focusing on retention and product adoption. Build and maintain strong customer relationships, acting as the main point of contact. Drive customer satisfaction and growth by leveraging AI tools and usage analytics.
Customer Success
Account Management
Excel
Communication
Problem Solving
Create and own quarterly success strategies to identify churn risks and maximize revenue. Build strong relationships with customers, using empathy to become an expert at driving value with Karbon. Manage renewals, monitor customer health, and advocate for customers internally to drive retention and expansion.
Account Management
Strategic Thinking
Communication
Project Management
Customer Success
US
Unlimited PTO
6w maternity
6w paternity
Own the customer implementation journey as project manager for enterprise accounts, building project plans and tracking milestones. Communicate across multiple stakeholders including executive sponsors, administrators, and end users to drive accountability. Facilitate structured onboarding with kickoff meetings, process reviews, and training sessions tailored to firm needs.
Project Management
Customer Success
Communication
Data Migration
Excel
Lead and coach a team of Sales Account Executives to achieve revenue targets. Conduct product demos and manage leads to showcase Karbon's value. Drive outbound engagement, optimize sales processes, and use AI tools for prospecting.
Sales
SaaS
CRM
AI Tools
Consultative Selling