Lead customer implementation from contract to adoption.
Manage 30–40 concurrent projects with various stakeholders.
Conduct training sessions and ensure platform understanding.
12twenty is a platform connecting employers with early career professionals. They connect students, schools, and employers, fueling their own growth with a passion for continuous improvement and a supportive team culture.
Manage the onboarding process for mid-market customers.
Develop and manage customized rollout plans.
Build strong relationships with key stakeholders.
Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters. The company was officially founded in Houston in 2017, and it has grown from a single shop’s vision to the industry’s leading solution.
Lead new Partners through the end-to-end onboarding process.
Coach Partners in configuring and customizing the product to meet their specific needs.
Provide initial technical guidance and troubleshooting to Partners.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.
Act as the primary owner of multiple concurrent customer implementations, balancing time to value with customers’ intended timelines
Lead customer kickoff meeting, initiating conversation on goals and desired business outcomes and setting mutually agreed upon expectations for the implementation project plan
Facilitate regular implementation working sessions with the customer, navigating customer objections when warranted
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. They have award-winning threat intelligence, emergency communication, and travel risk management solutions and serve thousands of leading businesses in more than 150 countries.
Part of a motivated and highly skilled team. Design client onboardings. Blend technical abilities and product knowledge with strong storytelling skills.
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.
Be a vital part of Marqeta's mission to change the way money moves. Work with customers, payment networks, banks, vendors, and cross-functional teams to ensure program delivery with accuracy and the highest level of quality. Use project management tools and methodologies to deliver projects on time and to exceptional standards.
Marqeta is on a mission to change the way money moves and is one of the earliest enablers of embedded finance.
Act as the project manager for the successful onboarding of accounts, and provide ongoing support for assigned customers. Collaborate with technical support, sales, product, and engineering to answer customer questions. Plan and organize customer data to power effective campaigns and newsletters.
Customer.io powers automated communication that people actually want to receive.
Serve as the main point of contact during a customer’s implementation process.
Deliver top tier customer service and support across all product areas.
Assist in training customers to ensure the successful beginning of a new customer journey.
Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.
Manage onboarding and implementation for customers, acting as the project manager.
Partner with customers to create and execute effective data and messaging strategies.
Serve as the customer’s first point of contact for support and troubleshooting.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.
Execute end-to-end onboarding for new clients and properties.
Perform detailed, manual implementation work, including data setup.
Work within Asana to manage tasks, workflows, and deadlines.
OurAssistants connects property management and service-based businesses with highly skilled virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.
Lead ClassDojo’s post-sales motion across onboarding, implementation, and long-term partnership management.
Oversee a team of district onboarding managers and district partnerships managers.
Set the strategic vision for the Success team and define key performance indicators.
ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally use it to share what’s happening throughout the day.
Build and manage relationships with customers guiding them through onboarding and implementation.
Serve as the primary contact for customers delivering a value-driven customer journey.
Collaborate to drive adoption, retention, and expansion by crafting success plans.
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning.
Project manage the thorough implementation and onboarding of new strategic enterprise customers.
Act as a strategic consultant and extension of customers’ teams through the setup process.
Drive product utilization and revenue by minimizing implementation delays.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The final decision and next steps (interviews, assessments) are managed by their internal team.
Build deep relationships with customers and ensure positive sentiment.
Understand customer goals and identify gaps to achieve desired outcomes.
Proactively recommend solutions and provide focused training.
Knak empowers people to be creative through its world-class enterprise email and landing page creation platform. They are focused on making successful and happy customers by providing them with an incredibly powerful, yet easy-to-use creation platform.
Develop a deep knowledge of our product and help customers through the implementation lifecycle.
Gather and interpret customer requirements and configure the AuditBoard solution.
Serve as a project manager for implementation projects and maintain project status.
AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. The company is known for its award-winning technology and is ranked among the fastest-growing tech companies in North America.
Manage and execute the full implementation of solutions for new customers.
Develop and align implementation plans tailored to client needs.
Maintain clear communication and engagement with customers throughout the implementation process.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as the primary point of contact for customer-facing activities.
Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.
Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.