Job Description
Responsibilities:
- Manage onboarding and implementation.
- Host planning calls with stakeholders.
- Partner with customers to create campaigns.
About You:
- Curious and enjoy learning about different businesses.
- Like digging into technical concepts.
- Creative problem solver.
What We’re Looking For:
- 3+ years of experience as a Customer Success Manager.
- Strong comfort communicating with technical and non-technical stakeholders.
- Background in SaaS.
About Customer.io
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.