Remote Customer service Jobs · Integrations

Job listings

  • Personally own a portfolio of Whippy's most strategically important enterprise accounts
  • Manage and develop a team of CSMs and Deployment Engineers across LATAM
  • Build CS playbooks, onboarding frameworks, health scoring, and team standards from scratch

Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. They are at $6M ARR, bootstrapped, and scaling fast.

$90,000–$110,000/yr
US 3w maternity 1w paternity

  • Serve as a technical expert on Wrike’s platform, helping customers understand how product capabilities can solve business challenges and deliver measurable value.
  • Provide advanced product guidance, including workflow configuration, automation, and integrations across platforms.
  • Support customers in adopting Wrike more effectively through training sessions, workshops, and best practice recommendations.

Wrike is a powerful work management platform built for teams and organizations looking to collaborate, create, and exceed every day. The company aims to bring everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

  • Own onboarding processes, documentation quality, and success planning
  • Review calls and provide actionable feedback
  • Manage a small portfolio of high-impact customers

Our client is building the future of AI-powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. They work closely with enterprise staffing and workforce organizations, embedding AI directly into ATS and CRM systems to drive real operational impact.