Remote Customer service Jobs • Latin America

The Product Support Specialist / Billing Specialist will be an integral part of the Client Services team, providing world-class Saas application and billing support in a fast-paced environment. This role involves operating as a DoiT expert on Google Cloud Platform (GCP) billing inquiries, analyzing customer billing lines, and responding to customer support issues with urgency. The ideal candidate will have a technical background and customer-facing experience supporting cloud computing products, services, and solutions.

The primary function of this position is to handle all customer service inquiries for our quickly growing business. We are seeking an energetic and reliable candidate to provide support to new and existing customers while maintaining a high level of excellent service. This role will work cross-functionally and partner closely with different teams to drive the business of Rebag.com and other platforms.