Extenteam

4 open remote positions

Extenteam is a dynamic company revolutionizing the short-term vacation rental industry by transitioning from a professional services model to a scalable tech-based subscription-first model. They are a small team of 50 core employees supported by over 400 dedicated team members, with hubs globally and a focus on data-driven decision-making and collaboration.

Benefits Overview 4 of 4 jobs

HMO (3) PTO (3) Remote Work (3) Competitive Salary (2) HMO Coverage (1) Paid Time Off (1)

Open Positions

  • Conduct operational audits and compliance reviews of apartment communities to ensure adherence to client standards and identify revenue opportunities.
  • Evaluate community administration practices, including resident onboarding, move-in processes, and customer experience standards.
  • Prepare audit reports, present findings to leadership, and develop reporting to track trends and risk indicators.

  • Proactively contact residents to discuss lease renewals and negotiate terms to maximize retention rates.
  • Respond to resident inquiries via phone, email, and other channels, providing accurate information on lease agreements and community guidelines.
  • Assist residents with move-out procedures and ensure compliance with renter's insurance requirements.

  • Manage and process transfer of ownership requests for telecommunications accounts across various service providers.
  • Coordinate with internal teams, external partners, and vendors to ensure accurate and timely completion of transfers.
  • Maintain clear progress tracking and reporting to provide visibility into the status of each transfer.