Remote Customer service Jobs β€’ MacOS

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Technical Product Support Specialist

Flowhub 🌿🌿🌿
$60,018–$75,019
USD/year
US Unlimited PTO

Troubleshoot technical issues across Flowhub Maui, Flowhub Pay, and hardware integrations (printers, scanners, POS terminals, drivers, networks). Support customers on MacOS, Windows, and iOS setups. Jump into problems head-on via chat, phone, video, and screen-share. Distinguish between software defects vs. setup/configuration issues, and escalate appropriately. Write clear documentation, update our knowledge base, and drive improvements across the platform.