Customer.io

5 open remote positions

Customer.io powers automated communication for over 9,000 companies, helping them send smarter, more relevant messages using real-time behavioral data. The company is a lean, design-driven B2B platform with a collaborative culture that values candor, ownership, and systems thinking.

Salary Distribution 5 of 5 jobs

PTO Distribution 5 of 5 jobs

Unlimited PTO 5 jobs (100%)

Parental Leave Distribution

Maternity Leave 4 jobs

16w
16w
16w

Paternity Leave 4 jobs

16w
16w
16w

Benefits Overview 5 of 5 jobs

Dental (5) Medical (5) Vision (5) Mental Health (4) Parental Leave (4) Unlimited PTO (3) PTO (2) Professional Development (2) Remote Work Stipend (2) Wellness Stipend (2) Paid Parental Leave (1) Professional Development Budget (1) Stipend (1)

Open Positions

Senior Product Designer

$171,000–$193,000/yr
Americas Unlimited PTO 16w maternity 16w paternity

  • Own the design of a product area end to end—strategy, flows, edge cases, and shipped quality.
  • Develop a point of view on AI in your product area and prototype interactions that handle uncertainty and latency.
  • Partner with PM and engineering on roadmap and tradeoffs, pushing back when user experience is shortchanged.

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Senior Program Manager Americas Remote

$130,000–$146,000/yr
Americas Unlimited PTO 16w maternity 16w paternity

  • Lead coordination across high-priority self-serve growth initiatives spanning onboarding, activation, lifecycle, monetization, and pricing.
  • Build and maintain clear execution plans with timelines, owners, and dependencies across Marketing, Product, Engineering, and GTM.
  • Develop reporting frameworks and dashboards that give leadership consistent visibility into progress against self-serve OKRs and program throughput.

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Legal Assistant

$78,000–$89,000/yr
Americas Unlimited PTO 16w maternity 16w paternity

  • Triage and respond to inbound Legal requests, own legal calendaring, and coordinate invoice processing and vendor payments.
  • Maintain Legal's document and contract repositories, manage DocuSign workflows, and leverage AI tools to reduce manual work.
  • Partner with the Sr. Legal Ops Manager to identify process improvements and drive implementation of AI automation opportunities.

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Senior Manager, Data Science & Analytics

$170,000–$200,000/yr
Americas Unlimited PTO

  • Lead and develop a team of Data Scientists and Analysts supporting Product, Marketing, Sales, and Customer Experience.
  • Drive behavioral analytics, customer segmentation, experimentation, and product measurement to inform roadmap investments.
  • Develop revenue forecasts, churn models, and customer health scores while defining standards for analytics and data science.

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