Customer.io

8 open remote positions

Customer.io is a messaging platform that helps businesses send targeted communications to their customers. They are a growing company with a small legal team and a culture of empathy, transparency, and responsibility.

Salary Distribution 8 of 8 jobs

$35

Min

$60,021

25th

$201,100

Median

$225,125

75th

$255,000

Max

PTO Distribution 6 of 8 jobs

Unlimited PTO 6 jobs (75%)

Parental Leave Distribution

Maternity Leave 6 jobs

16w

Paternity Leave 6 jobs

16w

Benefits Overview 6 of 8 jobs

Dental (6) Medical (6) Mental Health (6) Professional Development (6) Vision (6) Parental Leave (5) Remote Work Stipend (5) Unlimited PTO (4) Wellness Stipend (3) PTO (2) Paid Parental Leave (1) Supplemental Insurance (1) Wellness (1)

Legal Assistant

20 hours ago

$30–$35/hr

Americas

Assist with contract organization and data hygiene as part of our legacy migration project to LinkSquares.
Review and archive legacy and outdated templates and documents from Google Drive.
Support the legal team in managing shared inboxes, including triaging, tagging, and responding to routine inquiries.

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New Product Manager Americas Remote

8 days ago

$137,000–$187,200/yr

Americas Unlimited PTO 16w maternity 16w paternity

Own the product experience for the self-serve journey, from signup through activation and upgrade.
Find and resolve friction points using data, experimentation, and customer insight.
Define and track success metrics for activation, retention, and monetization.

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Sr Account Manager, AMER

10 days ago

$144,400–$228,500/yr

UK Ireland Unlimited PTO 16w maternity 16w paternity

Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly.
Build multi-threaded relationships with stakeholders and partner closely with Customer Success and Sales.

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Operations Systems Analyst

14 days ago

$75–$85/hr

Americas

Evaluate AI model options (commercial, open source, on-prem) and build a repeatable framework for cost, capability, and security tradeoffs.
Build and maintain cost models comparing API-based pricing vs. flat subscriptions for heavy AI users.
Support vendor evaluation projects for SMS and messaging, including compliance and pricing analysis.

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Engineering Manager

17 days ago

$185,000–$215,000/yr

Americas Unlimited PTO 16w maternity 16w paternity

Lead your squad to deliver real customer value by owning projects end to end.
Drive execution through ambiguity and ship in small, observable increments.
Provide direct coaching and create development opportunities for your direct reports.

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Senior Product Manager

21 days ago

$166,000–$224,000/yr

Americas Unlimited PTO 16w maternity 16w paternity

Identify and validate customer problems through research, analytics, and AI-powered discovery tools.
Lead cross-functional planning and drive feature strategy rooted in customer impact.
Break down complex projects into incremental releases and track adoption to inform improvements.

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Director, GTM Finance Americas

22 days ago

$200,000–$255,000/yr

Americas Unlimited PTO 16w maternity 16w paternity

Own the GTM P&L end-to-end, including revenue, gross margin, and opex across Sales, Marketing, and Customer Success.
Drive unit economics and growth funnel models, including CAC, LTV/CAC, payback, and cohort analysis.
Champion AI-enabled finance workflows and build the GTM finance team as the company scales past $250M+ ARR.

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Customer Success Manager, EMEA

24 days ago

$80,000–$80,000/yr

Europe Middle East Africa Unlimited PTO 16w maternity 16w paternity

Act as the strategic advisor for a portfolio of 50-60 mid-market customers, guiding them from onboarding through long-term adoption.
Build deep customer understanding and translate goals into measurable success plans, driving commercial outcomes across your book.
Partner with Account Management, Support, Product, and Engineering to ensure customer value realization, while advocating for customer feedback internally.

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Salary Distribution 8 of 8 jobs

PTO Distribution 6 of 8 jobs

Parental Leave Distribution

Maternity Leave 6 jobs

Paternity Leave 6 jobs

Benefits Overview 6 of 8 jobs

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