Remote Business analysis Jobs · BI

• Lead a team of seasoned Business Analysts, supporting customer analytics across our suite of solutions.
• Responsible for people leadership, stakeholder engagement, and process design.
• Build data systems and insights that meaningfully improve business outcomes.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

• Build and maintain centralized dashboards for CX functions.
• Monitor and troubleshoot data issues across CX systems.
• Partner with the CX Ops Manager to design reporting and analytics.

Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication and help teams send relevant messages using behavioral data.

• Lead the BI function and manage a team supporting Finance & Operations, Product & Engineering, and Marketing & Customer Care.
• Own the BI roadmap and operating model, including self-service analytics, governance, stakeholder engagement, and delivery.
• Ensure BI is responsive to business needs, proactive in surfacing insights, and maintains standards for data quality.

Hone is an online medical clinic transforming healthcare and enhancing longevity. They use cutting-edge scientific advancements to empower individuals to take control of their health. Hone is a fully virtual company and embraces a remote-first culture where people are the heart and drive success.