SmarterDx

6 open remote positions

SmarterDx is a healthcare technology company that uses AI to improve clinical documentation and revenue cycle management. The company is a growing startup focused on ownership, collaboration, and proactive problem-solving.

Salary Distribution 6 of 6 jobs

PTO Distribution 6 of 6 jobs

Unlimited PTO 5 jobs (83%)
3w
Min
3w
25th
3w
Median
3w
75th
3w
Max

Parental Leave Distribution

Maternity Leave 5 jobs

12w
12w
12w

Paternity Leave 5 jobs

12w
12w
12w

Benefits Overview 6 of 6 jobs

401(k) (6) Dental (5) Medical (5) Vision (5) Parental Leave (3) Unlimited PTO (3) PTO (2) Paid Parental Leave (2)

Open Positions

US 3w PTO

  • Serve as the first point of contact for client inquiries, providing timely support via email, chat, and phone.
  • Investigate and resolve technical issues using internal documentation and tools, escalating when necessary.
  • Maintain strong client relationships through empathy, clear communication, and proactive problem-solving.

$135,000–$160,000/yr
United States Unlimited PTO 12w maternity 12w paternity

  • Lead and develop a high-performing team of Clinical Experience Managers to execute clinical engagement strategies.
  • Oversee priority client engagements, using clinical AI recommendations to improve documentation quality and financial performance.
  • Partner cross-functionally to ensure client insights drive scalable playbooks, education, and operational improvements.

$250,000–$260,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Partner with Product and Engineering leadership on clinical decisions for Trust & Safety and error detection.
  • Monitor and analyze AI-generated clinical errors, quantify trends, and conduct root cause analysis.
  • Provide clinical leadership for SafeRead human-in-the-loop review and supervise clinical specialists.

$60,000–$70,000/yr
United States Unlimited PTO 12w maternity 12w paternity

  • Serve as the first point of contact for end user inquiries, providing timely support via email and chat.
  • Troubleshoot technical issues related to the application, distinguishing user errors from system problems.
  • Investigate problems using documentation and historical knowledge, escalating only when necessary.