Staff Site Reliability Engineer

Responsibilities:

• Define and evolve reliability standards for the SmarterDx platform, including SLIs, SLOs, and error budgets that align engineering work with customer impact.
• Implement a “reliability” platform using Terraform and infrastructure-as-code best practices.
• Enhance observability systems (metrics, logs, traces, alerting) to provide actionable insights and reduce mean time to detect (MTTD) and resolve (MTTR).

Qualifications:

• 10+ years of software and software reliability engineering experience, with significant time spent operating and scaling distributed systems in production environments.
• 3+ years of hands-on experience running cloud-native infrastructure in AWS, including deep familiarity with containers, Kubernetes, monitoring, and alerting in live production systems.
• Strong expertise with Terraform and infrastructure-as-code practices for managing production infrastructure safely and reproducibly.

Tech Stack:

• AWS
• Terraform
• Kubernetes