Drive successful adoption and implementation of our API as the primary technical resource for clients, providing expert API support pre- and post-sales. Accelerate deals by sharing technical know-how and translating complex API concepts. Guide seamless integrations by proactively helping clients set up and optimize their API usage.

Drive the evolution of our integration support function by collaborating with various teams to ensure smooth, scalable, and compliant data integrations. Use expertise in HL7 operations, process improvement, and client communication to scale solutions, monitor integration health, troubleshoot errors, manage client communication, and improve technical support workflows.

You will play a vital role in assisting with the smooth flow of data and API connections within our platforms, which integrate with 3rd party and customer systems. Responsibilities include integration support, API management, troubleshooting assistance, data integrity and stakeholder communication.