The Solutions Engineer will guide customers through implementing Heartflow’s solutions in their hospital/clinical environment, requiring a deep understanding of hospital networks, protocols, and interfaces, plus risks related to patient privacy and data protection. Once solutions are implemented, the Solutions Engineer collaborates with Support and Technology teams, also working with Customer Success, engineering, security and regulatory teams to influence the roadmap of future technical solutions.
The Project Engineer Team Lead plays a pivotal role in leading a team of skilled engineers to deliver complex and innovative technology projects for our clients. This position combines strong technical expertise with people leadership, project oversight, and cross-functional collaboration to ensure consistent, high-quality outcomes. You will serve as the escalation point for complex technical issues, guide the successful execution of projects, and drive continuous improvement across engineering processes and team performance.
Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services.
Extreme Systems Engineer provides technology and product consulting, technical sales support for various account opportunities, and performs high-level and in-depth technical presentations for customers, prospects, and Extreme channel partners in the territory of responsibility. The Systems Engineer provides support for RFI/RFP responses, organizes and leads Proof of Concept activities, and designs solutions meeting customer requirements.
Managing of managed print solutions (MPS) project deployment. Deployment, maintenance, upgrading and support of client Managed Print environment (hardware, software, firmware, network, etc.). Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems. Maintain a high level of user satisfaction with excellent customer service. Ad hoc duties as assigned.