Manage, troubleshoot, and deploy infrastructure, focusing on Windows but extending to network, product, and cloud systems. Act as a subject matter expert for technical troubleshooting across managed systems and assist with incident response. Design and develop automation strategies for system management, using tools like Microsoft DSC, Terraform, and Ansible.
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USD/year
As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco UC and Infrastructure solutions. Provide support to enterprise level customers regarding advanced UC issues, leverage your knowledge and experience with problem resolution of CUCM, Jabber, CER, Unity, IM&P, SIP, Voice Gateways, Hyperflex, UCS and Session border controllers.