This position will be a part of the Consumer Protection team supporting our work as the Program Administrator for Illinois Shines. The Illinois Shines program (the “Program”) is the statewide incentive program aimed to assist people across Illinois to more affordably transition to solar power. Responsibilities include evaluating participating customer complaints, working with consumers to facilitate resolution, and investigating program violations.
As PROCEPT BioRobotics continues to expand its commercial operations, a dynamic and dedicated Field Support Representative is needed to play a crucial role in providing exceptional technical support to customers and team members. This position is pivotal in ensuring the successful installation, maintenance, and repair of cutting-edge biomedical equipment, contributing to the overall mission of delivering outstanding customer experiences and advancing healthcare innovation.
Managing of managed print solutions (MPS) project deployment. Deployment, maintenance, upgrading and support of client Managed Print environment (hardware, software, firmware, network, etc.). Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems. Maintain a high level of user satisfaction with excellent customer service. Ad hoc duties as assigned.