This hybrid role combines technical expertise with customer engagement, delivering high-quality professional services implementations across networking technologies. Responsibilities include project implementation, management, and providing day-to-day operational support to the customers. The role involves troubleshooting in a network environment and implementing Extreme products and solutions in critical environments.
Job listings
In this role, you will support the installation and operation of Raptor’s Badge Alert system. This individual contributor role combines technical problem-solving with remote support responsibilities, ensuring installers and customers receive prompt, accurate, and thorough assistance. You will troubleshoot gateway connectivity and assist with installations.
We’re looking for a Field Service Engineer to install, support, troubleshoot, and maintain Intuitive products within a designated territory. You’ll ensure customer satisfaction, meet service agreements, and support warranty obligations. In this role, you’ll also mentor junior engineers, support regional admin tasks, and contribute to product rollouts and process improvements.
$135,000–$155,000
USD/year
The Manager, Fleet Operations Support is responsible for ensuring the smooth operation, high performance, and quality support of Highland’s electric fleet deployments; provides operational oversight, process improvement, technical guidance, and team leadership to deliver an exceptional experience. You will lead a team of Fleet Support Specialists, who provide remote troubleshooting of customer-reported issues and assist in resolving operational challenges.
As a Remote Operations Engineer, you’ll oversee Akaysha’s BESS projects in the evening, acting as a primary contact for internal teams and external partners. Your expertise keeps system performance and reliability at its peak, influencing project success. You’ll triage and resolve complex operational issues, respond to alarms, and support onsite colleagues. By monitoring the platform you’ll assist in maximizing performance and revenue.
Philippines
Unlimited PTO
The Asset Performance Specialist role is critical to the success of the Palmetto Platform and LightReach financial product, managing all customer and operational logistics around ongoing services and support for solar systems. They are responsible for monitoring system performance, troubleshooting remotely, and assisting customers with issues. The specialist identifies issues, prioritizes troubleshooting, manages time effectively, and communicates empathetically with customers.
Install, support, troubleshoot, repair, and maintain Intuitive products, ensuring service agreements and customer expectations are exceeded. Mentor junior engineers, perform administrative tasks, and participate in product introductions and process improvement. Expertise in electro-mechanical systems, training, customer service, communication, and time management skills are a must.
We are looking for a highly skilled International Field Service Engineer to join our ambitious team based in Molsheim, France to work with world-class industrial equipment, travel globally, and provide exceptional technical support to our diverse clientele, delivering outstanding service and innovative solutions.
As a Field Service Engineer, you will work at a variety of labs, continuously learning about new instruments, software, and consumables. You'll apply your interpersonal skills, creativity and can-do attitude, helping solve customer problems and delivering high levels of customer service. You will be responsible for on-site installation, implementation, maintenance, and repair of systems solutions.