Install, qualify, upgrade, repair, and maintain next-generation sequencing instruments on-site.
Identify root causes and resolve product issues in the field with professionalism.
Manage spare parts inventory and document service activities using CRM software.
Element Biosciences develops high-performing genomics products to study biology with flexibility and quality. They have built an efficient, product-driven organization where employees learn, grow, and thrive.
Lead or support installation, startup, commissioning, and acceptance testing of highly customized electron beam systems.
Diagnose and resolve complex electrical, mechanical, vacuum, high-voltage, motion control, and electromechanical issues both remotely and on-site.
Serve as a technical escalation point for challenging customer issues and deliver technical training.
Pro-Beam USA is a leading specialist in electron beam technology, designing and building highly customized electron beam welding and advanced manufacturing systems for aerospace, defense, medical, and other industries. The company operates a U.S. headquarters in Lombard, Illinois, and collaborates closely with engineering teams in Germany, fostering a culture of technical excellence and continuous learning.
Provide world-class hands-on support for imaging equipment through accurate diagnosis, repair, and preventative maintenance.
Collaborate with fellow engineers and maintain clear documentation to ensure service continuity and quality.
Ensure compliance with safety regulations and OEM guidelines while traveling to customer sites.
Arch Solutions delivers uptime optimization service agreements for medical imaging and technology equipment. Their team of skilled engineers resolves over 75% of cases remotely, focusing on in-depth troubleshooting and preventive maintenance.