Drive successful adoption and implementation of our API as the primary technical resource for clients, providing expert API support pre- and post-sales. Accelerate deals by sharing technical know-how and translating complex API concepts. Guide seamless integrations by proactively helping clients set up and optimize their API usage.

The Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration. This position delivers project solutions to clients exceeding expectations through understanding client technologies and a thoughtful approach to problem solving, requiring experience in designing, testing, and deploying complete technology solutions.

Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems. Instruct customers in system operation and maintenance and serve as a company liaison. This role includes field support aspects, not limited to system hardware/software, PCs, and networking. Servicing customers in CT, VT, ME, MA, NH, and RI.