The Manager, Fleet Operations Support is responsible for ensuring the smooth operation, high performance, and quality support of Highland’s electric fleet deployments; provides operational oversight, process improvement, technical guidance, and team leadership to deliver an exceptional experience. You will lead a team of Fleet Support Specialists, who provide remote troubleshooting of customer-reported issues and assist in resolving operational challenges.
The Asset Performance Specialist role is critical to the success of the Palmetto Platform and LightReach financial product, managing all customer and operational logistics around ongoing services and support for solar systems. They are responsible for monitoring system performance, troubleshooting remotely, and assisting customers with issues. The specialist identifies issues, prioritizes troubleshooting, manages time effectively, and communicates empathetically with customers.
We are looking for a highly skilled International Field Service Engineer to join our ambitious team based in Molsheim, France to work with world-class industrial equipment, travel globally, and provide exceptional technical support to our diverse clientele, delivering outstanding service and innovative solutions.