Perform system and hardware delivery and installation.
Troubleshoot, diagnose, and repair all Intuitive products and associated equipment.
Complete all administrative duties within the prescribed timeframes.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They foster an inclusive and diverse team committed to making a difference.
Manage Customer Technical Relations after the point of Sale on All Intuitive Surgical Products, in an assigned territory.
Work independently, manage and prioritize technical escalations, and establish and maintain expectations with both the direct customer and other Intuitive surgical employees.
Filed service Engineer will be supporting all da Vinci® Surgical platforms
Intuitive Surgical is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide with technologies like the da Vinci surgical system and Ion. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Deliver industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Take lead and also collaborate when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a global life science tools company providing mission-critical components and solutions in the human healthcare and applied market segments. With over 175 years of scientific heritage, they have built a product portfolio and expertise, developing relationships with customers and the global scientific community.
You are responsible for the installation of our product range at the customers
You will be training of the users
Preventing or solving technical problems is what motivates you
Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. The company values connections and is an exceptional place to grow careers and develop skills.
Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment.
Identify complex problems relating to customer and/or machines and implement effective and strategic solutions.
Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical and electronic functions.
Signode is a leading manufacturer of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. With over $2B in revenue, they have 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide.
Install, maintain, validate and repair instrumentation at customer sites.
Provide troubleshooting, repair, and qualification services for customers.
Partner with customers to understand their analytical workflow and applications.
PerkinElmer is a company that provides scientific solutions. They have over 5,000 global colleagues and are committed to creating a diverse environment.
Monitor accounts and participate in support activities for problem resolution.
Install/remove equipment, modifications, and engineering changes.
Provide phone and technical support to customers and other technicians.
FUJIFILM North America Corporation provides products for both consumers and business customers. It has five operating divisions and Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging.
Provide fuel cell service during field visit dispatches.
Diagnose errors or technical problems and determine/implement proper solutions.
Maintain/build positive relationships with customers.
Bloom Energy is a solid oxide fuel cell company. They are a growing company headquartered in San Jose, California that provides clean, reliable, and resilient energy to businesses including many Fortune 100 companies.
Provide procedural support to new robotic system sites to promote safety and effective progression
Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new users through their early learning curve
Provide expert clinical product and technical assistance and training to physicians and clinical staff on the effective use of Intuitive’s equipment during clinical procedures
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, offering technologies like the da Vinci surgical system and Ion. They are a team of engineers, clinicians, and innovators focused on making surgery smarter, safer, and more human, helping care teams perform with greater precision and improving patient outcomes worldwide.
Be the go-to expert for technical sales support, field troubleshooting, and warranty resolution.
Engage directly with customers, distributors, and internal teams to solve technical challenges and provide proactive support.
Travel as needed to support field installations, service interventions, and customer visits.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.