Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal. As a pioneer and market leader in robotic-assisted surgery, they strive to foster an inclusive and diverse team, committed to making a difference.
Consult with customers and understand their needs; collaborate with sales and the Digital Networking team to drive adoption of the digital portfolio with surgeons.
Drive adoption and utilization of digital solutions through targeting, customer support, continuous consultation, and thorough training on functionality and benefits.
Drive continuous expansion and development of the digital user base by working with key surgeon thought leaders and other key customers to develop a qualified lead funnel.
Develop a sales plan tailored to your local market with team members.
Direct the utilization of the da Vinci system by managing clinical and system support with OR case procedures, hiring, training and development of team base on leadership expectation.
Integrate the da Vinci at new customer sites by implementing robotic programs to insure ongoing commitment to the system.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Be a resource to the surgical team by providing guidance, insight, and training on the use of the da Vinci® Surgical System.
Lead all technical in-services for customers to include OR staff, surgeons, etc.
Contribute to Clinical Sales Manager team quarterly sales goals by helping influence behavior change in customers such as product demonstrations/in- services, OR selling activities, and customer support trainings.
Prepare the Taiwan opportunity for Ion product portfolio introduction by establishing relationships with physicians, hospital executives and specialty specific society leadership
Build organizational knowledge around the interventional pulmonology, interventional radiology, & thoracic surgery specialties, with a focus the biopsy and treatment of small peripheral lung lesions.
Gain market insights on how lung cancer screening and incidental nodule programs are being implemented in different hospital segments
Work with the da Vinci Clinical Sales Manager to develop a sales plan for the local market.
Become a clinical expert across all primary OR procedures to position yourself as a partner in the development of surgical teams.
Work, with the support of da Vinci Clinical Sales Manager, with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the da Vinci® at new customer sites, ensuring ongoing commitment to the system.
Drive accelerated growth in Urology and Gynecology in Key Strategic markets.
Partner with local sales leadership to assess the GYN/URO opportunity within a given MSA, select strategic accounts, and then drive growth through training surgeons to autonomy.
Incorporate all of the ISI Ecosystem resources to include Digital, Genesis, MACA, etc.
Leads the development and execution of health-economic strategies to support capital investment in Robotic-Assisted Surgery (RAS) technology.
Prepares and presents robust business cases to hospital C-suites, providing strategic guidance on economic sustainability, CAPEX planning, and return on investment (ROI) for RAS programs.
Acts as a key liaison between executive leadership, procurement, and clinical departments, delivering tailored consultancy and ensuring alignment between financial strategy, clinical priorities, and operational goals.