Provide technical support across various systems, focusing on diagnostics and root cause analysis. Resolve technical inquiries from Customer Dealers and internal teams. Guide dealers through repair processes and ensure accurate case documentation.
Remote Mechanical engineering Jobs · Troubleshooting
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Support the operation, maintenance, and continuous improvement of Colorbiotics equipment in the field. This hands-on role ensures machines are reliable, safe, and functioning at optimal performance levels. You'll serve as both a technical expert and a customer-facing representative, with responsibilities ranging from installation and troubleshooting to providing valuable feedback for product development.
Provide on-site support and maintenance for advanced water purification systems. Troubleshoot, install, and maintain high-performance equipment in diverse environments while ensuring exceptional customer satisfaction. Work closely with clients to train, guide, and optimize system performance, while identifying proactive service opportunities that enhance operational efficiency. The role involves extensive travel and requires strong technical expertise, problem-solving skills.
Install and support Intuitive Surgical products to ensure service agreements and warranty obligations are fulfilled. Exceed customer expectations and maintain customer satisfaction to the highest possible level. This role involves pre-site verifications, system installations, technical support, and customer training. Perform maintenance, troubleshoot failures, and manage spare parts. Act as a liaison for customers and provide feedback to improve processes.
A Field Service Engineer will install, support, troubleshoot, repair, and otherwise maintain da Vinci® Surgical System in assigned territory ensuring all service agreements and warranty obligations are fulfilled and exceeding customer expectations. This requires expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills.